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November 2023 by linda b.
Went in today at Bruner Motors here in Stephenville for a recall on my 1/2 ton Dodge pickup. While I was there I asked them to change the oil. Well big mistake I Just picked it up & the bill was .... Are you ready for this .... $440.86 for an oil change !!!!!!!! Tried talking to the guy at the counter about why in the world was it $440.86 . He said that's what Dodge charges for oil changes it's Just so unbelievably crazy for them to charge that for an oil change A few months back I had my oil changed at Oasis Oil Change here in Stephenville & the price was $160.54. I will never ever go back to Bruners for anything!!! You have just lost our business.
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November 2022 by Jeremy Knox
Took my car to this shop to replace the front bumper. They took 3 months to finally finish and before i can even pull away the battery was dead. I don't know whether they let it sit for 3 months or if they left the door open to drain the battery but the battery was completely dead. When i got home I looked closer at the front bumper and saw that they hadn't even snapped the bumper back in all the way. Would not recommend this shop.Service: Body & Trim
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May 2022 by Emmanuel A.
The worst dealership in town, i went twice trying to fix my truck the first time the guy at service department(Antonio) looks like he doesn't even know what he's doing they weren't able to cover my warranty he didn't even explain himself why it doesn't cover they had my truck for a week and didn't even do nothing to it. The second time i took it i knew my warranty wouldn't cover so i decided i was going to pay for repair and antonio took a whole week and waited till friday to call back just to let me know the price that was gonna be these people don't call you.. you have to be the one calling them to make them do their job. it's been a whole week and my truck it's still outside of the department they haven't even touched it even tho i'm paying for everything. I went out for vacation for another week expecting my truck was gonna be ready, came back and they didn't touched it.. i called and they said they needed an inspector to come see it.. my truck it's been there for a month already and they haven't done nothing to it even when i said i'm paying i have called more than 30 times already. this is stupid when you gotta be calling these guys every day every hour for them to give you information about how is it going. i do not recommend coming to these "dealer" at all.
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April 2022 by Jose W.
It took an hour to get an inspection done. Considering I was one of the few customers waiting in the lobby, that's pretty embarrassing.
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September 2021 by Alvis Woodall
The job is top notch and the personnel are great. I give a 4 because of the long wait time which was not really their fault, it was the availability of parts. This is an industry wide problem for car dealerships.
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May 2021 by susan templeton
Bruner's is a class act. I wish all dealerships were this good.
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November 2020 by Amelia L.
The parts department guys are awesome! Allen has helped me on multiple occasions. Super helpful for a girl that doesn't know too much about cars! Pricing was good on parts and shipping was timely. When some of the bolts we ordered didn't work out, Allen got me set up with some in stock that would work rather than having to wait fir a shipment for the exact ones.
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March 2020 by Sean B.
This was the absolute best vehicle buying experience I have ever had! Typically I buy a new vehicle every 3 years (x 2), so I deal with a lot of salesmen and dealerships. I dealt with Josh (from the GM store) who helped me special order a 2020 Ram Rebel Eco-Diesel. They gave me a fair price for my trade-in and the special order price was at invoice plus incentives, which ended up being about $9000 off of MSRP. The whole process was easy, up front, and best of all honest! I rarely do reviews but this was exceptional customer service.
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March 2020 by Clayton Iley
Absolutely fantastic service! We have purchased over a dozen vehicles from Bruner's in the past & they have been great! Pricing has always been fair but the service has been outstanding. Help support a local business & local jobs by shopping with them today, you won't be disappointed!
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December 2019 by Josephusinthe Blossum D.
The worst prices on Ram trucks in 100 square miles by tens of thousands. Hell, same trucks 9-12,000 cheaper in downtown Dallas! Don't let them happen to you.
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March 2019 by Ross Basham
Good job like new, too a little longer then expected, but will recommend.
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August 2018 by Clayton C.
Absolutely the worst dealership I've ever dealt with! they do not stand behind their product at all. I will never buy another truck from them and I would rather drive to Granbury get my truck worked on then have to deal with them again.
