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March 2024 by Misty Hamel
Food was great and Annie did an amazing job taking care of customers.
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February 2024 by Carmen Snyder
The food is always good and the employees are very attentive and helpful!
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December 2023 by Jo Richardson
Never going back food not up to standards as we always enjoyed in Waco. Order wrong after correcting them 3 times and potato was two bites size.
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December 2023 by Steven Bowers
The honey BBQ pork nachos were good. The service was fast and the establishment was very clean.
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December 2023 by Kelsey Wade
Never in my life have I waited 45 mins to receive a cold sandwich, and mac. Just to immediately get it after asking about my order. Must had been just sitting there. Not a great first impression, go to Firehouse instead!
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November 2023 by Kaleigh Schniers
Disappointing experience with my visit on 11/5/2023. After eating my sandwich I opened my salad to find rotten lettuce. It’s interesting that whoever put this salad together thought this was appetizing. I’m hoping the ingredients in my sandwich weren’t bad as well.
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November 2023 by Sharon Patton
The sandwich was flavorless, but the soup was pretty good.. Music was loud at first, but they did turn it down upon request. The cashier and servers were really service oriented/helpful.
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October 2023 by Rachel Parker
Normally I love their food, but recently its being going downhill. When they started the workers were the sweetest, recently one of them was so rude to my friend that she almost cried. Not only that but I also have received multiple drinks that were only 3.5/4 of the way full. Definitely need to work on something here.
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October 2023 by Hannah Procter
This is not the first unpleasant experience I have had with this location, but it will be the last. I placed an order online and drove for 25 minutes to pick it up. Upon arrival, I had to give them my name three different times before they could locate my order. Finally, they brought me only one bag, and I asked if they were sure everything was in it. Since I ordered for four people, I assumed there would be two bags. However, the woman assured me everything was in there and read back my order. I drove back to my office, only to discover that we were missing half of our order. HALF! I called the restaurant and was put on hold twice and spoke to three different people before they finally told me that the rest of my order was sitting on the counter. I had to drive all the way back to pick it up, which wasn't worth it. My sandwich was soggy, had only two pieces of spinach, and a sad little tomato. If you're in the mood for McAlister's, choose a different location.
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October 2023 by samthepitbull
This is a really good location. All the food was fantastic.
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October 2023 by Ann Evans
I wish the food was amazing during lunch or dinner service time, but I go during off hours when less mistakes occur. I'm hoping they get it squared away soon.
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September 2023 by Tanya D.
Update: my refund is now pending and I appreciate the apology.It won't change that day, but I'll give you a try sometime. Very poor first experience. It was bad enough that they could not seem to find my order which I submitted 45 minutes ahead of time for a specific pick up time due too time constraints. I offered them the confirmation number over and over but she refused and said they were looking. After 15 minutes, they said they finally found it but they would need time to make it. Not clear where waiting and bring ignored for 15 minutes for a pre- order would make me want to continue to wait. Ended up with no food and, because they wasted so much of my time, no lunch at all from anywhere. They said they would refund my money and it is still not done.Badly done. They don't deserve your business because they obviously don't care.I'd give you negative points if it was allowed.
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September 2023 by Randy Rackov
Terrible potato. I need to other items.
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August 2023 by Diane Hill
Ham and Cheese Melt with fruit. Very good! And Table Service
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August 2023 by Philip Flinn
They are very efficient. The food quality is good. They give a first responder discount.
