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January 2024 by Ben Z.
won't take my cash payment for membership. did not care how i felt about the policy.
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December 2023 by Jerry
I was charged twice this month for membership fees. The reply I got when I questioned the fees I was told it was my banks fault. Really?
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October 2023 by Julie Mangrum
This gym is very clean and doesn’t have the typical gym smell of sweaty bodies. Someone is always moving equipment to clean under it, wiping a piece down or cleaning the restroom. Post COVID this is very important to me. The equipment is in good working order and the staff are very efficient and have smiles on their faces. Because of the positive atmosphere, I enjoy going several times a week.
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October 2023 by None ya Business
*** I work at PF and these are the complaints we get often (weekly)***1. No way to update their billing on the app.2. No way to transfer their membership to another location on the app.3. No way to downgrade or freeze their account on the app.These are simple requests. Please improve the app.
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September 2023 by Aaron McFarland
Clean gym that’s set up nice with super friendly staff!!
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August 2023 by Deb F.
New member but first impression is good. The facility is clean, staff is friendly, helpful, good humored, enthusiastic. Did not feel out of place being a senior. Shout-out to Jackson for getting me signed up through my insurance.
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June 2023 by Kelli Johnson
Love the convenience of being able to go to any PF and being welcomed by friendly, happy, knowledgeable and willing to help staff!!
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June 2023 by Kelli Bouget
Love the convenience of being able to go to any PF and being welcomed by friendly, happy, knowledgeable and willing to help staff!!
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February 2023 by Joshua Minter
Typical planet fitness. It would be 5 stars except this place is way too small for the amount of people that workout here during the week. They really need to open a second location or move to a larger space
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January 2023 by Hanna Marie
Always clean. Staff is professional. Variety of machines and weights.
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January 2023 by Carren R.
I went back into Planet Fitness after a few weeks away and my last review. The Stephenville location was much cleaner ! I mean noticeably cleaner and staff was actively cleaning. This was such a more enjoyable experience so kudos to owners and staff for stepping up.
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December 2022 by Lisa Craig
Like to work out here and on the phone app. The circuit was absolutely my favorite when I started, haven’t used the tanning beds-but hear setting 2 is a good start for my light skin. Showers are Not very private, but changing has plenty of room. Surprised by hair dryer, nice touch. Have been using phone app since I ran across a group of bullies there. Thanks for the low price and chance to workout without the crazies!
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November 2022 by Jessica DeVille
I went to Cici's right next door and then the movies with my friend. We got out pretty late, and I noticed that there were a few guys who seemed drunk by my car. I walked into Planet Fitness with my friend, and we asked the staff if we could get escorted back to my car. They ended up asking one of the biggest guys there to help, him and a staff member walked us back. I offered to CashApp them for the trouble, and they said not to worry about it. I really appreciate you guys. <3 <3 The workers deserve a raise and the customer deserves a free month on his membership.
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September 2022 by Cindy Dire (Cindy)
As challenging a workout as you want....plus a massage as a reward! (PF Black Card)
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September 2022 by Castaway
I would rate 5 stars, everything is pretty well done, but one thing bugs me, the pull up bar handles are rubbery so they slip and slide rarely allowing you to get more than 4-5 pull ups in before you slide off.
