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April 2024 by brylee meeks
I had an amazing and easy experience. I am a college student at Tarleton State University and live 4 hours away so I decided to get a storage unit to put my dorm furniture in. Dean Mason was the guy who helped me and he was the best! he was funny and made it less stressful for me when choosing my unit. Will definitely be staying with this company while i’m at Tarleton State University. Thank you so much! Dean Mason definitely sold this place to me and I will continue to also tell people about my experience here!
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March 2024 by Cheryl Floyd
If I could leave 0 stars I would. The customer service is horrible. No one locally ever answers the phone or returns a call. If you call, you speak to someone in another town or state. I have always paid online through my bank. Apparently, the check that was sent for payment from the bank was lost in the mail. When I received notification the payment was not received, I immediately called to find out why the payment wasn’t received. It showed that it had been deducted from my bank account. I tried for several days to get the issue resolved. Instead of trying to resolve it, they locked me out of my storage.I had another issue with them last summer. I pay for climate control. During the hottest part of the summer, the AC stopped working. It took them almost three months to get it repaired.I would never recommend them.
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May 2023 by Jessica Hastings
SecurCare od Stephenville is awesome. Chrystal was flexible and always professional when working with me.
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February 2023 by k88ruiz
I had a unit there for about a year and a half. Great service and easy to move out and turn in my unit. Secure location. Would recommend to anyone. Just want to say thank you.
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October 2022 by Steven tidwell
Easy in and out very clean an affordable
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July 2022 by Lory Alaniz
Clean, price reasonable, spacey...
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April 2022 by Steven Mercier
Love how easy it was to rent a unit. But Brad is kinda rude. Still a good place to rent from!
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April 2022 by mykayla wilder
Love that it’s a gated community. Crystal is so great. The man not so much.
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March 2022 by lisa molina
Property manager was great.
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October 2021 by Sierra Newcomb
Kept raising the price on storage, once I removed all my things and informed them, they continued to charge my account and would not answer the phones went 3 days in a row during office hours to try and speck to someone and no one was even there. Would no recommend.
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October 2021 by woody stone
Barely ever open when they say they are. Im DISAPPOINTED at the higher ups. If i could give negative stars i would.
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September 2017 by Wanda Gaines
I loved how it is gated and key pad entry.
