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June 2025 by Alex Morrell
Went to my third phone store trying to replace an old broken one, Lucas was a huge help and one of the most personable people I’ve encountered in retail. Super smooth process, can’t recommend Lucas enough, dude should definitely get a raise with how solid he was in helping me out
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June 2025 by Spring A.
Thank you for your help Leo. Great manager, great customer service. We will be visiting this AT&T location for our needs from now on!
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June 2025 by Kubra Can
Great experience, Leo (manager) was so helpful he helped out with our trade in promptly. After not getting help at different att locations, he was super helpful and fixed our problem asap 10/10 :)
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June 2025 by N Z
I came to this store for phone services, and the experience was excellent. The manager was friendly, knowledgeable, and very helpful. The staff were also great, providing excellent customer service. They took the time to answer all my questions without ever making me feel rushed. I would definitely recommend this store to anyone looking for quality service and support.
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May 2025 by F. D.
Malik helped me out with everything that I needed in upgrading my phone. He explained everything and was 100% up front with me about everything. As a customer I was kind of 2nd guessing myself at leaving my old phone with them as a trade in. But he even showed me as he wiped it was clean and performed factory reset. Will visit this spot again if I need anything else from AT&T.
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May 2025 by Daniel Cohen
Walked into the store waited for 10 min no one even talked to me clearly they make enough money and don’t need mine. Had a baby with me as well still not even a hello
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May 2025 by deborah kalibala
It was such a wonderful experience working with Cole Pascal very helpful
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May 2025 by Samira Dharani
I've been with AT&T for many years and overall, my experience has been quite positive. The coverage is reliable, and I rarely face dropped calls or slow data speeds. Their customer service has been helpful whenever I've had questions or issues. The plans are reasonably priced, and I appreciate the variety of options available. However, I would like to see improvements in billing transparency and international roaming. I have travelled to different countries and my phone service has worked greatly except few countries due to their own network. Overall, I would recommend AT&T to anyone looking for a dependable cellphone provider
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May 2025 by angela richmond
Malik was very helpful and patient. He resolved my issue with my phone.
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July 2024 by Moe Mondeni
we recently had a frustrating experience with AT&T’s customer service in sugar land branch . The representative(Johnny) treated us as if we didn't understand the basics, speaking in a condescending tone and providing vague answers to my questions. It was incredibly disappointing to be met with such dismissiveness, especially when trying to get to answer to our questions . This lack of respect and genuine support was aggravating and has seriously affected my view of AT&T as a service provider. Better training and customer empathy are sorely needed.
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June 2024 by FetaCheezi EzPz
Malik did an awesome job today with me, picking out my plan and new phone!! Very patient, knowledgeable and friendly thank you for the great service!
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April 2024 by Francisco Guzman
The worst customer service of all stores in this area!! Needs new people or proper training, you gus make enough money to improve customer experience, this is a nightmare over here. The bald guy is just the worst manager i have ever seen
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April 2024 by Frank Guzman
They made me wait 1 hr and to only jumped my spot, and give the priority to someone else who came after me, only because " it was a faster service what he needed" definitely needs a better management and train them properly.
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April 2024 by Stephanie Rodriguez
Excellent customer service!!
Javar and Ali were awesome and very helpful!!
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March 2024 by londyn harris
Malik is the greatest, he helped me with my screen protector & it came it perfect. He also smells good 10/10 recommended
