PNC Bank aims to help customers manage their finances through a variety of products, services, and digital solutions. However, experiences at this location can vary. Some customers have faced long wait times for notary services, with reports of unhelpful interactions from staff, leading to frustration. On the other hand, many praise the helpfulness and kindness of the bank's team. Notable mentions include a branch banker who provided excellent support during a complicated process and a trainee who demonstrated thoroughness and a willingness to seek assistance. Overall, while some customers express dissatisfaction, others highlight the positive and caring attitude of the staff, making their visits enjoyable.
Amazing team working in that bank! I am so grateful to Jodie Virani (Branch Banker) for kindness and understanding through my complicated process. Now I am sure: there are really great and mighty people in this world. Also thankful to Shah Ahmed for support and guidance. Overwhelmed and thankful!
June 2022
Came to PNC for a Cashier’s check and got help from Devaun. She is so sweet, and let me know she was still training. She was very thorough and asked her co-workers questions when she did not know something, which I appreciated. She made our simple request a wonderful experience!
April 2021
Mr. Shah Ahmed is the best. Helped me open an account quickly and efficiently.
