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March 2024 by Cori Xiong
we were eating here on one occasion I thought it was worth mentioning. everything else was fine, the hibachi chef actually did a good job, not a great job, but good job, nothing wrong and food tasted good (to me hibachi is more for show and the food usually don't taste good). at first he was friendly and talking to entertain us, but then he kind of started bragging to us how he has many customers who come only to his table and they give him big tips. during the meal he also hinted that certain things should be done by our server and that she's not doing her job and they don't do much. before we were wrapping up and getting the bill I asked the chef if we were suppose to tip him directly and if he will gets a share of tips of what we sign on the receipt. he said he doesn't get any share, and we should tip him separately/directly. I didn't entirely believe him because that information did not align with my knowledge of hibachi restaurants. so I went and asked the manager at the front if the hibachi chef will get a share of the tips, and she said yes, they do get a large part of their income from shared tips, which aligned with my knowledge. then I proceeded to sign tips like usual. but this whole turn of events left me a bad taste, the chef was gaslighting me into tipping him extra, or tipping him only and not the server, which was so disgusting and dishonest.
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March 2024 by Deidre Johnson
My experience was fast and efficient food was hot and
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March 2024 by Kirstene Hopson
Justin is hands down one of the most amazing servers and I’ll be sure to request him every time I come to this location. Amazing service and an amazing time overall, thank you!
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March 2024 by Peter
We had a 1:30 reservation but didn't get our soup or salad appetizers until 2:30. The server Jasmine didn't offer napkins or silverware until we asked. She brought half the orders and forgot the other half. I had to ask her to come over multiple times to take away the empty bowls. Jasmine the server presented our hibachi extras as standard options (i.e. Miso soup or onion, white rice or fried, chicken/steak/shrimp). She didn't say there was an upcharge but rather part of the standard. We ended up paying an extra $40 in upcharges we weren't expecting. Because we had a group of 8, we were required to give a 20% tip.Our family came for an experience and left feeling ripped off. What a shame.
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March 2024 by michael galloway
Benihana has been my daughter’s favorite spot for years. Never fells to impress her. If I could do ten stars I would.
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March 2024 by Staci Wade
Food and services was
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March 2024 by Hs Yen
Chef was entertaining and my Surf Side entree was delicious!
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March 2024 by DJ PeeFunk
I love this place. Great customer service and food.Kid-friendliness: Kid friendly environment.
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March 2024 by Neicole James
Always excellent service. The food is absolutely delicious and the entertainment is an added bonus.
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March 2024 by Whitley Hamer
Great service and excellent food!!!
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March 2024 by George McCarron
AWSOME
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March 2024 by melissa wonch
Kid-friendliness: We had a kid at our table not in our party and the cook made sure to put on a good show and keep him entertained.
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March 2024 by Bibiresanmi Adamu
It awesome place to eat..The food is so so yummy and the service is great. Also fun food show...
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March 2024 by Joseph Logue
Courtney gives great service!
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March 2024 by Tony Newton
We love Benihana in Sugar Land! We had Don as our server. He was accurate with his order taking, continuously refilled drinks, and cleaned the table throughout dinner. Highly recommend Don and will return!!
