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December 2023 by James Luber
I had an excellent experience all around. Superb customer service from Sy and Hannah & great work from the guys in the shop. My car looks amazing. 100% recommend this shop.
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November 2023 by Richard Melton
Awesome company. I got really lucky choosing them. They were on top of the matter the whole time and provided the best customer service as could be expected. I would recommend VarStar to anyone.Services: Painting
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September 2023 by Dario Roth
SIX Stars. They did a flawless repair on my 2021 BLACK Silverado. I moved here to Sugar Land 16 months ago after having lived in Las Vegas, NV for 27 years. I had the same top-notch mechanic and body shop for over 20 years. I was worried that I wouldn't be able to find a mechanic or body shop of the same quality and expertise here, but I did. The owner of this shop also owns Texan Auto in Sugar Land. They are amazing (check THEIR reviews, it's like taking your car to the Mayo Clinic). That's why when I needed some paint repair, I asked them where to take my vehicle and they told me about CARSTAR. My damage wasn't severe, so I didn't want to file a claim with my insurance. A lot of insurances will drop you these days. So, this came out of my pocket, and I must say it was quite reasonable. The damage was to the left front fender. It was a scrape that crossed a body seam. This body seam has a spring clip (bracket) holding the panels flush and tight that had barely been pushed out of place. You can't see this bracket unless you remove the wheel and tire. As soon as they started work and removed the tire they saw the spring clip. CARSTAR called and told me my vehicle would be delayed while they waited for this small clip to come in. I'm pretty sure 80% of body shops, even GOOD body shops, would have just pushed the clip back in place. Since the spring in the clip had been tweaked, it would have weakened in time, and the paint along the seams would have started to crack. As you can see, I know a little about body work. That is why I am EXTREMELY fussy about who does work on my BLACK (black shows every imperfection) 2021 Chevy Silverado 1500 4WD RST who I call "Blaky". If he could talk, he would tell you that you'll be glad you went to CARSTAR. He can't, but I can: You'll be glad you went to CARSTAR!!!
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August 2023 by Karthik Venkat
Impressive repairs and EXCEPTIONAL service.I recently visited CarStar for some repairs on my mom’s vehicle, and I couldn't be happier with the experience. From the moment I walked in, Anna, Terry, and Tristan were incredibly friendly, courteous, and attentive. They provided me with a detailed estimate and timeline for the repairs, which they not only met but exceeded.The work done on the car was nothing short of impressive. The attention to detail and workmanship quality left my vehicle looking as good as new. The paint job was seamless and perfectly matched the original color.What sets them apart in my opinion is not only their skill but also their commitment to customer satisfaction. They kept me informed throughout the entire process, and I felt like a valued customer every step of the way.I highly recommend them, and wouldn't hesitate to return for any future needs. Thank you, Terry & team for making a stressful situation much more manageable and for delivering outstanding results!
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July 2023 by Bobbie
I had a good experience using CARSTAR FORT BEND as you can see in the pictures they did a great job repairing my Ram 1500. Customer service and communication was perfect.
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July 2023 by Latecia Mosley
I connected with Carstar via an insurance claim, I thought their service was professional from start to finish. The job was done quick and efficiently. I definitely recommend their service s.
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July 2023 by T C
Great people doing great work. I've (unfortunately) had to handle a few accidents which required body repair and they've always done a wonderful job for us, and fast. Also they are very good at communicating with you and friendly. Very recommended.Service: Body & Trim
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June 2023 by Deisy Diaz
First let me start by saying the service was AMAZING here everyone is sweet & so nice to you! I loved that so much. The lobby was very cleaned and smelled so good! They have a lot of parking spots at the front. It’s very spacious!Starting from Ana the receptionist & I also met Jason & some other guy who looked at the vehicle before bringing it but I don’t remember his name. They were AMAZING. & very informative!I was called on a Friday that my car was ready I had told them I would be going to pick up but I had a situation that happened with my mom that I was unable to. I spoke with Ana informed her. They are very protective of your vehicle! If you can’t pick up they will put it in the back so nothing will happen to it ! That’s what made me feel safe my car is SAFE. & they were very understanding thank God!Saturday I went to pick up my car & met the store owner Terry he was very sweet and informative as well. He informed me if something happens to the paint they are reliable for it etc etc. it was really good knowing that information very sweet.Very happy with the service here! Truly recommend it! ❤️Services: Painting
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June 2023 by Safaari M
After a long wait, I would like to give a special thanks to Mr. Tristan and Mr. Terry, for exhibiting the best customer service ever!! I am very pleased with the work that was done on my car. If you ever need body work, please take it to CARSTAR Fort Bend Collision. Thank you guys so much.
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June 2023 by Deborah Blake
Jason communicated to me every step of the way. Everyone is very courteous and professional. They all put my mind at ease during this stressful time. My car looks excellent! Thank you.Service: Body & Trim
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May 2023 by Timothy Adeniyi
CARSTAR Fort Bend Collision Center did a great job repairing my car to its previous condition after the accident. I am absolutely amazed with the quality of service I received. The communication was frequent during the insurance process making this process a smooth one. Great customer service. They go out of their way to do right by their clients. God bless you.
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May 2023 by Saalik Patel
Amazing team and highly recommend getting your service done by them! Terry & Ana couldn’t have been better and were updating me with everything the entire time and I love how they try to make sure I’m happy with my repairs. Don’t think twice and go with CARSTAR!!
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April 2023 by Bipin Patel
The greeting was friendly. The estimate was honest and with clear explanation. Terry and Ana make you feel at home and make sure the job is done well to my satisfaction. Terry has a wonderful team and they all work for you to give the best results.Services: Painting
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April 2023 by Jennifer Mak
CARSTAR Fort Bend did an excellent job repairing my Honda Accord! You can't even tell that the car was in an accident and the car looks brand new! The owner, Terry Salamat, provided excellent customer service! I would highly recommend.Service: Body & Trim
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March 2023 by Guopin H.
This Carstar is gangster to robbery customer money, I rented the car I returned car had nothing problem,but when they were got me credit card more five hundred dollars because they said that car had flooded,that's only lairs.
