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January 2024 by Jessica Sanchez
The customer service at this store sucks! Most of the employees at this store were standing in the front by the mannequins on their phones. Never saw any of them ask anyone if they needed help with anything or even greet customers coming in. My daughter had to walk up to one of them for help. Then as we're checking out the girl behind the register was rude af. I will not be coming back to this store.
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November 2023 by Charlie “identidadcreada” Identidad Creada
If you want to find good brand shoes in the USA and with some promotions, this is the right place.
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March 2023 by Carissa Dagrella !
i could’ve sworn i seen one of the employees recording me, i was so confused as to what was going on smh. i literally jus wanted to purchase some shoes
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January 2023 by Brandye C.
Customer service needs to be addressed at this location. I waited about 8 minutes and no one engaged so I walked out. The only reason I returned was because the other two stores didnt have the color sneaker I wanted. had to find someone to help me and then the cashier didnt make eye contact the entire time. She watched the door while she spoke then she threw the bag on the counter. Smh The prices are typically good here especially since I wear kids. Only giving 3 stars because of that reason.
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January 2023 by Oscar Castellanos
Didn't get no help, I had to walk to the register with he shoe I was looking for to ask for the size. Normally at shoe stores they have employees standing around asking customers for assistance.
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August 2022 by Rey Francis Films
Terrible store with lazy, inconsiderate little kids as employees. Who’s hiring these gen z hooligans? I stood there for awhile and not one of them asked, “can I help you?” That is literally your ONE job. I really wanted to give them a chance cause I needed some new shoes for my bad knee, but what would they know about that? They’re too busy chatting amongst themselves looking like trolls in a Tik Tok video and then occasionally looking like they work there by spraying a counter top. Judging by other reviews I’m clearly not alone but unfortunately management probably won’t do anything about it. It’s like their goal is to d*** down humanity. Mission accomplished.
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August 2022 by Frances Sharp
Great customer service
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July 2022 by Bryanna Villareal
Went in for an exchange, rude employees and was uncomfortable the whole time. It was obvious that they were not interestded in helping and interacting with other customers.
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April 2022 by Angela H.
bad customer service a lady looked at me very rude when i told her i was looking for someone. this place seems to be run by only teenagers and most don't even do their work correctly.
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December 2021 by Pablo Ruiz
Got some nice shoes! Good selection!
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October 2021 by David Nilan
Great selection and the staff was very friendly and helpful only problem the prices are a tad high
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September 2021 by Jen Jen
Great selection and customer service is great from the moment I walked in!!! Walked out with sum nice kicks & a shirt .
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September 2021 by Jennifer King
I found what I needed for my son?
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August 2021 by Shon B
We were never left alone and the service was great! School shopping can be a task but my girls left happy and thanks to Champs for helping us out!
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August 2021 by Sweet Sweet
We were never left alone and the service was great! School shopping can be a task but my girls left happy and thanks to Champs for helping us out!
