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April 2024 by Frances Trevino
Kid-friendliness: Great day
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March 2024 by Bri Roberts
The facilities are clean. The staff was attentive and friendly. It was a great party!
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March 2024 by Ronald Chapman
I visited Chuck E. Cheese with my child, who was eagerly looking forward to seeing Chuck E. Cheese in person. Unfortunately, our anticipation turned into frustration when Chuck E. Cheese never made an appearance during our visit. Seeking clarity, I approached the manager to inquire about the schedule for Chuck E. Cheese appearances. However, the response I received was far from helpful.The manager's answer was vague, stating, "whenever he comes out," which left us confused and disappointed. I attempted to get a more detailed response, asking if there was a specific schedule, such as every hour or every three hours, only to be met with the same unhelpful reply and a dismissive attitude. The manager insisted that "Chuck E. Cheese has his own rules," which seemed to justify the lack of a clear schedule for appearances.What was more disheartening than the absence of Chuck E. Cheese was the manager's rudeness. A simple question regarding a character appearance schedule should not result in such an unwelcoming and dismissive interaction. This experience significantly impacted our visit, leaving my child disappointed and me frustrated by the lack of empathy and customer service.While Chuck E. Cheese is known for being a place of joy and entertainment for children, our experience was overshadowed by poor communication and customer service. It's unfortunate that a potentially wonderful day out was marred by an interaction that could have been handled with much more care and professionalism.
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March 2024 by N pina
It's mad crazy the prices and the confusion on the time and trampoline. Hey it is what it is. I hope I get the most for my
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March 2024 by Baby F
Very fun for children and adultsParking: There is enough parkingKid-friendliness: Reservations for a birthday party are easy to schedule and on the day of the event there is a person helping you with everything,
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March 2024 by Madison Frazier
Unsure of the female managers name, but she’s an older, blonde hair, white lady. She is SO incredibly rude to the children. She single handily made what was a great time with my children horrible. When I tell you I wanted to grab my children and leave immediately. No one should EVER speak to children like that. She’s rude, unprofessional, and needs to get out of a place of employment that deals with children. I wish I took a video of how she was talking. It was outside the trampolines. A bunch of kids ran up saying they wanted to jump instead of explaining anything it was. “Go get $11. It better be real money, no fake money. Wanna jump?! Go get the money” it felt like she was bullying the children. At first I assumed I was being a mama bear when I was upset by it, but also my sons grandmother, grandfather, and 16yo aunt also all were upset by how this woman was speaking to these kids.
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February 2024 by Sterling Ehler
It was ok. Just way overpriced
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February 2024 by Christina Dawson
Great for family’s but not kids under 2 not really anything for them to do.Food is good but it’s
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January 2024 by ANNIS HOWELL
Parking: Plenty of parkingKid-friendliness: This is definitely a place for kids!!!
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January 2024 by Ty D
Kids had a great birthday
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January 2024 by Tenny Philip
Update:This place just gets more ghetto. The pedal fell off while my daughter was sitting here. She almost fell off due to the faulty equipment. So many things here are out of order.---------Ghetto, run down, etc.It literally looks like it did when it opened 20+ years ago. A lot of the equipment is out of date or malfunctioning. Pizza was flavorless even for children.
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January 2024 by Katherine Smith
Where a kid can be a kid. Went here for a birthday party, my toddler daughter had lots of fun & the party was well run. The space for the party was a little cramped for the number of people we had. But for a bday party package everything was so nice & the bday boy had so much fun & we were so happy to celebrate with him.
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January 2024 by Butterfly120319
My kids kinda big for that new trampoline thing they added. Only Chuck E comes out now, no other characters. Pizza is still
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January 2024 by Aniece James
The kids were hyped up for Chuck E Chuck R came out and stood with his arms crossed at his wrist. Was this a substitute Chuck E?? Lame fr.Dietary restrictions: Salads available
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January 2024 by Mark Markovich
A great place for birthday