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March 2024 by Blessings and Favor Are On This Channel “Mrs. HighlyFavored” Wal
Jacoby, the assistant manager and Maxwell were awesome to me. I really needed their help and they helped me with a smile. Maxwell helped me so much. He’s the sweetest. I love that kind of service and kindness. They were both so knowledgeable and just awesome.Bevely, the manager came out because I wanted to tell her how awesome they were and she was wonderful too. Just an exceptional experience. Go see them. It will be worth it.
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February 2024 by Louise M Cohen
Longtime FedEx account holder. Sent my 20 year old son into this location to ship a package that had mistakenly gone to his address instead of mine. It was in a USPS envelope. He told them he wanted to ship this to me using my FedEx account. Instead of helping him by explaining that it needed to go into one of their boxes/envelopes, they basically told him to get lost and go to the post office. Rude employees, poor customer service.
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January 2024 by Angela Garrett
I went to this location to print a PowerPoint presentation. There was a wait. While I was waiting, one of the associates approached me and asked what I needed. I explained and still had to wait in line. Once I got the counter, I gave very clear instructions on what was needed and the cost was never given. I paid to print and wanted it on a specific type of paper, but the associate said it would not be a good idea with lamination. Again, the cost of lamination was never disclosed. Once the printing was done and I had paid for that, he then began to talk about the cost of laminating. It was way over priced. Had the associate informed me of the price of laminating before printing, I would have gone with the type of paper I initially wanted the document to be printed on. This location has the poorest customer service and the associates are rude and nosey. In the future, I will take my business to Office Depot.
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December 2023 by John Kim
I didn't get his name, but an Asian man with glasses did a 5-star job. He went above & beyond to make sure my job got done correctly. I'm always encouraged when I come across a person with great work ethics.
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December 2023 by mesi banks
The employee I interacted with, Cameron, was pretty rude. Walked in with a smile and said hello and he just simply took my package without saying a word or even eye contact and printed out a receipt for me with no communication at all.
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December 2023 by Diana Caniz
Best fed ex in Sugarland! I had been getting the run around from a different location and Beverly was such a life saver for getting my print order processed and to me the next day.
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October 2023 by Damian Smith
I got some phenomenal customer service here today. I had a complicated print order and Kenny was making multiple phone calls all over the place to make sure I got what I needed. Beverly jumped in to help a few times, too! I highly recommend this location!
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October 2023 by CJ
The big guy who works there is just rude!
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July 2023 by Tressa Cain
This location is 100x better than the Hwy 6/59 Fedex! I went into that store first and the customer service sucked but this location has amazing customer service especially from Steve! He helped me every step of the way through my print and made it a super simple process. I will definitely be coming back to this location just because of him!
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March 2023 by Alia Altaie
Great employees, Ms. Ashley not only took as many shots to make sure our passport pictures came out well, but also printed them multiple times to ensure we get approved ones.Very patient, kind, and professional, thank you Ms. Ashley!!!
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December 2022 by George Anderson
Just needed to express mail something. Nothing special but they did it quickly since i had a crying little boy that didnt want to be there. They were very nice.
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October 2022 by Marisabel Caires
Kristian attend me very well, she helped me a lot with some changes in the file that I had to print. Great!!!
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October 2022 by Steve
Seems like employees just not happy to work here at this location. Just asked for simple receipt and he said if you need a receipt it will go our tmrw . Even the truck is still outside collecting the packages, boxes. Been shipping with FedEx over 20 yrs and never ever heard this before . Just wouldn’t come this location if I have other other options .. thanks FedEx
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September 2022 by Stephanie Boles
I always like going to this location, when I walked in there was already an employee helping a customer so I waited in line for just a minute. There were two other employees in the back working and as soon as one of them saw me he came and helped me out. The customer service at this location is great.
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September 2022 by Sai Avinash
Donald was the best !!! He explained the reason why the package can’t be accepted, gave a solution and helped pack the heavy package I had to return, this location is the best in terms of customer service and actually helping out. Thanks again.
