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February 2024 by mohamed alhasan
Employees attitude very bad and rude
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January 2024 by Peter van der Schans
Extremely helpful worker that assisted me throughout the process.
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January 2024 by KH S
Strangely poor attitude of this lady. Doing me a favor just by talking. Miscommunicated and have completely wrong instructions. Then flipped and wouldn't agree on what she literally said earlier. Understand the low ratings.
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December 2023 by Tony Lee
The lady behind the counter was not very helpful and gave me a very bad attitude. I don’t appreciate this kind of customer service when they don’t have anything they can help you with. What’s the point of keeping this location open?
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October 2023 by Jeff Zhang
They should close this location already. Sloppy employee and cannot even process a prepaid label package and claimed the system is down. What a taste of time here.
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October 2023 by N I
Very rude staff. Ofcourse I shouted back at her, and gave her a well deserving piece of my mind . The lady working at reception needs to be changed . Very bad service on sep 22 at 5:30 pm.
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September 2023 by Joseph Frybert
The lone employee there on this day, Sunday, was not very knowledgeable. We would have had to wait another day for someone else to do the job, and the price to enlarge one item on a sheet was quoted at $8.00. We went to Office Depot next. They did it right away and for a quarter of the price.
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August 2023 by Google user
I brought my document and tried to ask the lady there to binding it. I was the only customer at that time. One black lady took my papers and started to work. I asked her to show me what the binding parts she will use and what the total price. (She started to binding it without even tell me the price). When I asked this, she began to mad, and asked me to leave and come back to pick up after 1 hour. Fortunately, the other lady took over her job and binding it for me. It only took 3 minutes. If the first lady does not have enough patient to talk with the customer in the right way, she should not take this job.
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July 2023 by Dadi Song
I brought my document and tried to ask the lady there to binding it. I was the only customer at that time.One black lady took my papers and started to work. I asked her to show me what the binding parts she will use and what the total price. (She started to binding it without even tell me the price). When I asked this, she began to mad, and asked me to leave and come back to pick up after 1 hour. Fortunately, the other lady took over her job and binding it for me. It only took 3 minutes.If the first lady does not have enough patient to talk with the customer in the right way, she should not take this job.
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July 2023 by Grace Patenaude
A special shout out to Kindra for her exceptional customer service! THANK YOU!! The customer service in this location is always great! I'm a repeat customer and I will come by in the middle of the afternoon from now on when it's not super busy :) instead of late in the day.
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June 2023 by K
I went in to ship a package that was relabeled in the same box that it had arrived in (via Fed Ex). I was told in a rude, dismissive tone that I could not ship the package because it was in a shoebox at which point the employee turned her back on me and did not explain further. I said “This is the box it came in” to which another employee yelled at me across the store “NO ITS NOT!”I immediately left and went to another shipping store (NOT a Fed Ex Office) where I met a very kind Fed Ex delivery man and handed the package directly to him. He said that it was an acceptable box to ship in.Whoever manages this Fed Ex Office store needs to have a talk with their front employees about how to communicate with customers. I’m not sure how this particular store has any good ratings given my exchange.
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April 2023 by Kay Adams
I was in a massive hurry and Cicorey was able to print the blue prints I needed, in color, expertly and quickly with a good attitude.
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March 2023 by M B
going to this fed ex location makes me feel like i’m in a small town post office. jessica, cicorey, and kindra’s customer service is something out of this world. they always make coming in feel so inviting. they are attentive, personable, and just truly kind. i literally go out of my way just to come to this particular location. 5 star women, truly!
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March 2023 by Ugonna anosike
The light skinned lady who was working Sunday evening at 5:50p.m. with dread lock pony tails was rude and short with the customers.
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February 2023 by V N
Had to post a thank you to the sweet young lady who helped me today (the mailing bag/envelope.) Great customer service, thank you so much!
