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July 2024 by Carolyn E.
We thought we were getting a chocolate cake with strawberry buttercream icing. Turns out it is "bettercream". The wording is deceptive. The cake is also very dry. When the bakery was called, they acted like it was our fault. I do not recommend them for cakes.
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July 2024 by How To Draw Fnaf Charters A.
HEB the worst !!! Customer service very rude and not helpful at all . Never going there again
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July 2024 by Sandra W.
This HEB location thought about the situation their customers are in during the hard times of Beryl hurricane. They had a place set up where customers could charge their devices while shopping or just charge their devices. This made a big big difference in people lives because the only way to have access to information is on their devices. I want to thank HEB for their consideration to the customers. This is truly what customers' service is about. I also want to thank HEB for not price gouging their customers at a time in need. It is hard to find ice. If you're able to find ice, stores are charging 2.99 for less than a 5 lb bag of ice. I found a 16 lb for 3.88 at HEB. Thank you, HEB.
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July 2024 by Ash R.
I've always loved HEB and even more so today. While grocery shopping a huge storm started, as my mom and I prepared to make a run for it, a very kind worker offered to walk us out under his umbrella. We looked back and several workers were doing the same! Quality grocery store, even better workers!
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May 2024 by Nikiba J.
Here Today! I just luv me some H-E-B! Especially home delivery! HEB's stores are always clean, produce fresh and in store foods are deliciousoso ( in my wanna be French tongue) No other store in Houston compares to even their brand name products, even in price. The I never been 1 to eat apple jelly filled nothing, but HUNEY BOO BOO the strudels bites are soo sooo soooooo gud! This location makes them fresh on Saturday mornings fresh out the oven I get them. I promise they be on the rack to cool and I'll ask for them AND NEVER EVER has anyone ever gave me an evil eye or say it's not their job to box me up 2. I get up and go to the restroom in the middle of the night and pop 2 in my mouth. PRODUCE fresh, I'll see stockers pick thru them to fetch out the bad ones. Their brand name canned goods are priced very much cheaper than the brands we grew up on and they taste even better. Their toilet paper, candles, plastic forks, plates, paper towels, trash bags, o.j., tea you name they have it in their brand and it's great quality and priced much less. I order home delivery and the pickers pick my order as if I shopped myself....I even be specific with a few items and they respect my request. My order is ALWAYS delivered on time. Pharmacy, I luv the pharmacy because they put all kinds of stickers on them such as contradictions ect, never has any other pharmacy told me to drink orange juice with my water pills. Once, their delivery person fibbed and said I was home when they delivered my prescription AND someone from the pharmacy delivered it to me same day!! NOW THATS SERVICE!! Here Today! There Tomorrow!
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March 2024 by Karen 2.
this is a great big HEB. has everything w reasonable prices. great variety and layout. efficient checkout
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January 2024 by Hummingbird E.
I have ordered delivery twice from HEB. First time items were wrong but I let it pass. Second time items missed and driver sped off when I tried to ask her for the rest of my items. Called customer service who rectified situation and is sending out missed items but call to Customer service took an hour. No time saved here. Wont use again. On to Kroger
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December 2023 by Michaela J.
what can i say? here everything really is better literally my favorite supermarket. a few things i love: the customer service, the heb home goods, you can sample the meat before you buy in the deli, the diversity and variety of products and lastly the locally sourced heb brand products.
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December 2023 by Steve P.
My favorite grocery store. I'm in there 3 times a week and have never been let down. There are always enough cashiers, store is clean, and leadership is on top of everything. I had to return something last year, and it went flawlessly. Nice job H‑E‑B situation
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July 2023 by Donny C.
Great store and good price on gas but the new touchscreen gas pumps absolutely suck. Takes touching the screen six times to get it to function. Go back to the old
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July 2023 by Mike Cole
Everything love Heb we shop at Heb every week and it’s our only place we go but I am tired of all the people with curbside service needs to go away there is so many workers down the isles packages up all these groceries for all these lazy people that can’t go in the store to get their own groceries I will always shop for my own groceries and my wife and I enjoy it and when I take my grandkids they always love the buggy’s and the people that give them the Heb stickers
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June 2023 by Lusy D.
Visiting for the weekend and I got to try their flour tortillas that my family was raving about. They definitely live up to the hype. Super soft and buttery. Great for soft tacos and quesadillas.
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June 2023 by Renate P.
I have been shopping at this location for 15 years. I spend a lot of money in groceries. It seems that ever since the pandemic it has gone down hill. You would think for the high prices that items would be packed properly and not forgotten to be packed. This occurs a lot, I get home and items are missing, and it always seems to be the ones thar I need that Day to cook. I'm expected to drive 7 miles there to pick them up. Or receive a credit, then I have to go again to another store to get what I need. I'll give most of my money to Kroeger in the future.
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April 2023 by Trina R.
in the store last night and a dog in the food cart. This is very unsanitary and not to mention a health hazard. The management needs to enforce the pet policy rules!!!
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March 2023 by Cameron Oberle
Very good get all my groceries here.
