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February 2024 by Mary Fillmore
Much better than JCPenney in Victoria.
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February 2024 by arashi32900
Stephanie Z from JCPenney Beauty is amazing and so helpful!
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February 2024 by Darling
Handicapped won't be able to find a close changing room or a short line to pay in. I had to rest in the changing room once I got there because the one near the dept I was in was closed. Register too.... 10 ppl in line is too many JP, just saying. I chucked it all and didn't buy.No managers that care. No, I don't want a credit card to a store I can't shop in. I closed my account with you, JCP. No try on for handicapped, no lines for handicapped.Bye-bye. ?
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January 2024 by Judy Giles
Stephanie from JC Penney Beauty was very helpful and knowledgeable. Wonderful experience. I'll be back.
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January 2024 by gnrideaux
Great customer service
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January 2024 by Kristen
I’ve come 3 times to pick up online orders and everytime have had to wait in a ridiculous line. As a company you guys really need to consider hiring people who can work in a high volume environment and work with a sense of urgency. Very disappointing.
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January 2024 by Miriam Kelly
They have the best sales and selections with their clearance items!
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January 2024 by Bobby Grimes Sr.
They gave great sales here but need more checkouts at times it can get tedious trying to get checked out. They also need to run the A/C more int he Summer and less heat in the Winter because it is always hot inside the store which makes you not want to shop very long.
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January 2024 by Marti Pattinson
More check outs are needed for the convenience of the customers. Registers are old and obsolete. It takes far to long to check out. Shoppers get frustrated, lay their selected items down and leave the store.
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December 2023 by luis paniagua
Super Store
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December 2023 by Luzzy Cervantes
Stephanie excellent attention always attentive to my tastes thank you for your work
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December 2023 by sughra salam
For me, the prices are high. So everyone can not afford
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December 2023 by Synetta Daggs
Nice place to shop
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December 2023 by Dorothy Goffney
Long line only two cashier that was slow as molasses 20 minutes wait on Fri Dec 1st
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December 2023 by Adi I
Long line in the clothing department, store is about to close and the cashier name Pooja is just standing at the front on her phone texting away on WhatsApp while I’m trying to check out with her. In the middle of me asking her a question she keeps on pausing to text on her phone that she has propped up next to the register in plain sight. Not even trying to hide in. Then she starts getting loud and saying I can’t honor website prices and I’m trying to understand why but she’s to busy texing. So I left without buying anything. Someone train this lady.