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February 2024 by SR Fung
Picked up an online order and asked the associate if she could gift wrap the necklace. When I got to the car I took the box out from the bag to fluff the tissue paper since I was gifting it right away. Well, this is how she “gift wrapped” and put the ribbon on. Luckily I looked in the bag otherwise I would have been mortified when the gift was opened.
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November 2023 by Basic Cookie
I was in the store today and bought a bracelet. I was never acknowledged once by the 2 employees there. They never greeted me and ignored me the whole time but helped everyone else in the store. There wasn't a lot of people so there shouldn't be any excuses. I even stood right in front of him ready to ask to buy the bracelet and he just ignored me. There were more people that came into the store after me and they were fully helped. Every single one of them.
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November 2023 by Delfino Delgado
First time shopping here! Clerk pushed us off when the item we were looking for was out of stock,!! She started helping someone else right away!!! Guess she gets paid on COMMISSION!!! SHAME SHAME!!!
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June 2023 by Jamelah Roberts-Hassan
Ordered online and perfect service from Kaitlyn. She was so helpful and helped separate my gift for my mother and sister with such great cuts service even though it was so busy. Also they were serving beverages for Mother’s Day shopping. Thank you Kaitlyn! I will be back.
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March 2023 by Rahim Ukani
Katy was really helpful and help me out to choose the best gift for my girl
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July 2022 by Riya K
I had a wonderful experience at this location. I came in to browse and I was cheerfully greeted by Esha, who helped me find a beautiful bracelet. She was really helpful and informed and was able to answer all of my questions. She also showed me the best selections and made my shopping experience at Kendra enjoyable. I will definitely be visiting this location in the future.
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June 2022 by Nayna
I had plaved a order at another location which ended up being canceled last minute. I needed a gift for teacher appreciation week and needed it within my budget. I had to rush to Kendra Scott in-store to find a last-minute gift for my child's teacher and Isha was so sweet and helpful the entire time she was with me. I picked a necklace from the clearance rack which I was iffy about but then she pulled out a customizable bracelet which turned out to be better than anything I had picked out.While checking out she was gift boxing the present and I mentioned how my daughter loved writing me notes on the boxes we have at home and after checking me out she put in an extra box for me to take home for my daughter. That was so thoughtful and sweet of her to do so. Isha helped me alot and made a stressed day better.
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May 2022 by Tommy F.
Christmas spirit! Stopped in to get some gifts for employees tonight and DeeDee Quickly met us at the door and was very personable and amazing! Forgot to hit save on this back in December!
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April 2022 by Shannon Peters
I went in there looking for jewelry pieces. They didn’t have them in stock but Ishan went above and beyond to look for them at other stores and online. Even though it was all sold out she gave me great alternates and helped me style a few other pieces. The employees here are great and helpful.
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March 2022 by Andrew Peter
Went going in to buy a birthday present for my wife. She loves Kendra Scott and this was my first time in store. Sheena was wonderful in helping me and was very patient with helping me find the perfect present. They did not have the ring I was originally looking for but Sheena was very helpful in placing a hold for me at another store. She had great recommendations and I came out with a matching necklace and earring too. It was very neatly packaged by another young lady. Overall, this was a great store and very welcoming for a first timer.
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March 2022 by Chandni Patel
When I first got there I was approached by one of the employees there. I showed her an image of what I was looking for so she went in the back to check if they had any in stock and came back in literally two minutes to tell me “we don’t have it but you’re more than welcome to look around for something else you may like”. She didn’t even bother to see if another location may have it in stock nearby or discuss about ordering them. I was at first very disappointed with the customer service I received and then I ran into Kimberly (Kim) who was very polite to assist me and turned this horrible experience into one of the best experience I’ve had. She went above and beyond to check on her laptop what stores still showed if they had the specific earring in stock, made few calls, found a location from another state and asked them to put them aside for me. Kim immediately placed the order within minutes after I left the store(I received a email).I even bought another pair of earrings from there as me and her were trying to search online for another location. If you happen to stop at this location, ask for Kim. I promise she’ll take care of you with a friendly smile and show you the willingness to help.
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March 2022 by Ryan Mitchell
No complaints about the quality of the jewelry or anything, just be aware that they do not offer returns for refund in any way. Exchange or store credit only. It’s pretty rare to find a company that doesn’t accept returns anymore. Be sure you really want something from them before you buy it. Definitely not the place to buy a surprise gift if you’re not sure someone will like it.
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March 2022 by Elizabeth Salvador
The customer service here is outstanding. I love every single piece of jewelry I have purchased here. Just recently ordered the Leslie necklace and I absolutely love it!
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February 2022 by Jeremy Thompson
This is my wife’s favorite place for jewelry, trust me, I have bank statements to prove it ??!! The jewelry changes a plain looking jeans and shirt combo to an nice looking outfit. Fun fact: Kendra Scott first went into the hat business but was unsuccessful. During this time she supported herself by making what is now her world famous Kendra Scott jewelry collection.
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February 2022 by Jeremy Thompson Real Estate Agent
This is my wife’s favorite place for jewelry, trust me, I have bank statements to prove it ??!! The jewelry changes a plain looking jeans and shirt combo to an nice looking outfit. Fun fact: Kendra Scott first went into the hat business but was unsuccessful. During this time she supported herself by making what is now her world famous Kendra Scott jewelry collection.
