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May 2025 by G Nguyen
I ordered flowers from DoorDash, the arrangement that was delivered was not the same on the website. I was very disappointed, it looks so cheap. I didn’t get what I paid for! I selected pink flowers because my friend loves the color pink, she end up getting something totally different. Please do better!
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April 2025 by Eddie Stone
I’m not usually one to give bad reviews, but this Kroger has truly disappointed me. Last weekend, I visited the deli department to buy lunch meat, but it was deserted. I left, wondering if maybe I wasn’t meant to buy lunch meat that evening or maybe that was what the universe was telling me I didn’t need it. Today, I saw someone in the back of the deli department doing her job, but I guess she wasn’t assigned to work or cut the meat at the deli. Her English wasn’t perfect, but she informed me that they were on lunch break and I should go to the service desk to get help and let them know I was about to buy the private select Mesquite turkey on special, but I decided to pass. I’m not going back to this Kroger, but I hope that other people who need business will find a better place to shop. If you only have one person working the deli department and they take a lunch break shouldn’t you like put up a sign? Will be back in 30 minutes or something totally disappointed very disappointed. And I’ve shopped at this Kroger’s for many many years. I’ve seen it go through crappy times getting all cleaned up and looking sharp again and disappointment.
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January 2025 by Candace Bruce
I used the floral department for the first and LAST time today. I ordered a bouquet for a formal event. The flowers I received had 5 roses with wilting around the edges and the rest full of carnations. I called after I got home and the florist told me there was nothing they could do because I took them home. The manager also did not offer to have them remade, only to reimburse me. HEB is now making my bouquet with a dozen roses for the same price. Disappointed with the quality, but even more disappointed with how the floral department and manager handled the situation. Good customer service always begins with trying to make the situation right.
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January 2025 by Victoria Sledz
This Kroger is a good one. It’s not as large as the super krogers. Plenty of produce, meats, dairy, paper goods & pharmacy. The store is clean and well stocked. Organized. Plenty of parking and our cashier was very friendly and cheerful. I didn’t catch her name but it was her 2nd day of work and she did great!
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June 2024 by Riaagroup LLC
We have very bad experience, getting online pick up orders,
Natasha manager always rude and bad customer service.
I was orders for my coming basketball team game 70 Powered drink,
They are saying you could not order that many otherwise we will cancel to your online order pick up. But it's nothing says in the store policy.
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May 2024 by AJ Benavidez
Jonahs is great guy here
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May 2024 by Lily Pham
My family and I have shopped at this store for years. Fresh products and good customer service
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April 2024 by Darkness
Why are you cleaning the bathroom at opening? That should have been done at closing.
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April 2024 by Sandra Behar
It seems that your buyers have not paid attention to current healthy trends. I have to shop at Heb, Sprouts, or even Walgreens to find dairy free or soy free foods. And I live a mile from a local Kroger. The few things available are the least popular and squeezed into a corner at the end of a fresh vegetable counter. Can you do better?
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April 2024 by saphire seaton
Self check out has never been an issue for me until today and it made me second guess where I should spend my money. I was scanning baby food and I sneezed dropped one of the pouches. I picked it up, scanned it then moved on. As I was almost done with my second to last item the employee comes over and says I didn’t scan everything that was bagged and it my cart. She played a video showing me sneeze, drop the pouch, scan it and then bag it. She played the video about 3 times. She then proceeded to shuffle through my items that’s were bagged as if the recorded video wasn’t true! She counted some of them and then randomly grabbed two saying I didn’t scan them. At that point, I almost left everything right there but I knew I scanned everything so why was this woman acting like I trying to be slick. Either way she stood there and watched me rescan everything, the amount come up to the same dollar amount/number of items ! No apology nothing ! Kroger lost a loyal customer today.
4/7/23 - 5:24PM- chec 512
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March 2024 by Yoliztli A
Very good store, just think they should be more clean. Every time I come here, it always smells bad. The Starbucks employee should get a raise though, they know how to make some good coffee and are attentive towards their clients.
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March 2024 by analia gomez
If i could put cero stars i will. Pick up people if you don’t appreciate people’s time this isn’t the right job for you, i was waiting for them for 28 minutes, and there was no other car picking up, it’s frustrating because the reason of the pick up its to save time and i just lost it, and after those 28 minutes one really nice lady helped me to find them and they said to give them a little bit that they were coming, I ended up leaving because my lunch hour its over and now i have to go back later and waist more time. I will under If they were busy , but no other cars were piking up.
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March 2024 by Linden W.
Dirty bathroom that are not cleaned everyday. Lying employees, lazy employees, rude managers. Luckily Trader Joe's is coming soon. Good bye
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February 2024 by Vanessa Guerrero
Every time I go to this Kroger it's always a bad experience!I can never find what I'm looking for. When I do find the stuff I am looking for, for example the eggs it's ALWAYS an issue, most of the time I don't find any eggs and when I do find them the ones left there are all broken. There's stuff that's expired out on the shelfs, for example the orange juice!Staff here in not really friendly. When asking for help to find out what benefits I have remaining on my WIC card the lady at self check out said she didn't know how to do that and I told her that last time I was there the guy there helped me out and he didn't know how to do that either but he figured it out, then she asked the lady next to her and she said she didn't know either that I needed to go to customer service, they both said it rude!This Kroger is a very small location, and it doesn't even have a gas station which it makes it more inconvenience because how are we supposed to use our fuel points if there is no gas station there.Attached I have pictures and as you can see the date of the picture taken was 1/25/24 and the juice expired on 1/23/24. You really need to keep an eye out when shopping at this location.
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February 2024 by Betty Herron
Just a drop in for three things. In and out quickly.
