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March 2024 by Linden W.
Dirty bathroom that are not cleaned everyday. Lying employees, lazy employees, rude managers. Luckily Trader Joe's is coming soon. Good bye
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February 2024 by Vanessa Guerrero
Every time I go to this Kroger it's always a bad experience!I can never find what I'm looking for. When I do find the stuff I am looking for, for example the eggs it's ALWAYS an issue, most of the time I don't find any eggs and when I do find them the ones left there are all broken. There's stuff that's expired out on the shelfs, for example the orange juice!Staff here in not really friendly. When asking for help to find out what benefits I have remaining on my WIC card the lady at self check out said she didn't know how to do that and I told her that last time I was there the guy there helped me out and he didn't know how to do that either but he figured it out, then she asked the lady next to her and she said she didn't know either that I needed to go to customer service, they both said it rude!This Kroger is a very small location, and it doesn't even have a gas station which it makes it more inconvenience because how are we supposed to use our fuel points if there is no gas station there.Attached I have pictures and as you can see the date of the picture taken was 1/25/24 and the juice expired on 1/23/24. You really need to keep an eye out when shopping at this location.
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February 2024 by Betty Herron
Just a drop in for three things. In and out quickly.
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February 2024 by DeHorne S.
This review is for the Kroger Pharmacy. First, I use to work for Kroger Pharmacy for 3 years as a technician, although not for this particular location. I had broken my finger playing flag football and had an xray done that showed a clear break on my ring finger. My doctor gave me a prescription for Lortabs 10-325 mg. Being a pharmacy tech myself, I knew the unspoken policy of having a tech show and ask the pharmacist if they want to fill it because Lortabs 10-325 mg are highly abusable and part of the opiod epidemic. After I given my prescription to the tech, she went directly to the pharmacist. I knew at this point I was already painted as a "druggie", the pharmacist right away said " We don't have any", which is absolutely bullsh*t because 1) I see it behind him on the shelf 2) He didn't even check the system to check the count in inventory. So I guess I should suffer in pain while you get it right? Or "We don't have any" is just a convenient way for them to tell me to go away. I'm 100% sure its the latter. One way to see if someone is a "druggie" or not is to search their pharmacy history and see if there is a trend of only getting painkillers, I clearly have filled with Kroger Pharmacy before and I range from antiobiotics to flu meds and steroids for swollen joints (again, from flag football), but the pharmacist didn't bother to even check my profile. The worse part of this situation, was that this particularly pharmacist was a floating pharmacist and I even worked with him behind the counter before. I'm positive he's got his own agenda of not filling controls when he's working. Its not part of company policy and its not from a nefarious intent, its just that he would be held responsible for these scripts. While that's all fine and dandy, however someone like myself who just broke his finger, NEEDS pain meds. I went to CVS down the road who I never filled with, and they got me some Lortabs just fine. I'm not an abuser, however I was definitely painted as one at this pharmacy. As being a pharmacy tech before, I smelled his bullsh*t from a mile away. He stereotyped me, so I'm going to stereotype him back, no probs.
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February 2024 by Chance R Jones
The restrooms are always disgusting, the cart boy rides out the clock in the handicapped lavatory. So this limits the number of lavatories available for guests, not that you want to use them.
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January 2024 by Angie
The Hispanic woman with short curly hair at customer service is super rude and nasty!
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January 2024 by zae zae
Pharmacy tech with the short brown hair is rude
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January 2024 by Kathryn Jarman
Very nice peaPle
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January 2024 by Sophia
my least favorite kroger location to go to in all of sugar land
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December 2023 by Donna Craven
Sugar free candy out of date ..a lot russell stovers
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November 2023 by Xingmei Diao
Olga decorated cake so nicely and patiently listened to all the details needed. I am very happy with her work.
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September 2023 by Luis A.
The service was so bad I went to get flowers she didn't even do them right ugly color and all the flower didn't even cut them soon as I leave the store they all fall down I have to get in my car and build them myself and cut the stems idk why y'all send someone that don't care at all she did them in 2 minutes and left like nothing worst service ever I came around 5:20 pm September 27 i pay 20$ just to get a bad set up didn't even care to fix them she just did Wtv she could and left
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September 2023 by ben bogard
Nothing better then going in to do some shopping and being hounded to sign up for an electric plan by vendors every single time you go in now.While I actually am writing a review...... I bought lunch meat a while bag and got home and saw it looked like it had been opened and smelled rotten. I took it back to trade it out and the guy at customer service looked at it and said "it looks like it's been opened so I can't take it back" and I explained to him again what happened. He was weirdly rude to me and acted like I had some huge scheme planned to buy meat, eat a tiny piece, and trade it out for a new one. I heard a couple people behind me laughing that the kid just couldn't comprehend what was going on. He was very nice to the lady behind me. So that made it seem even stranger. Most of the people there have always been very nice. My 1 year old fell asleep on me in the store last year and this older gentlemen helped me with checking out and bagging and even offered to help me to the car. This kid just wanted to be rude to me for some reason.
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September 2023 by Ehmid Velic
Clean and organized store. Use Kroger card to save on gas and food
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September 2023 by Matouš P.
Time and time again a bad experience. They do not rotate their product..... Many expired items on the shelves. Produce is often has gnats flying around produce that is well past it's prime. Items frequently out of stock. Restroom is often closed for long periods of time. There are a few nice employees, but not many. I think I will just start driving to a better Kroger 15 minutes away West U.