Lush Cosmetics First Colony Mall offers a wide range of fresh, handmade, cruelty-free, and vegetarian products for bath, body, and hair. Over 35% of their products are packaging-free, and most of their packaging is made from recycled and recyclable materials. The store is committed to ethical and sustainable practices, acknowledging that their manufacturing facilities are located on the unceded territories of Indigenous communities. Customers consistently praise the exceptional customer service and product knowledge of the staff, who are described as friendly, welcoming, and helpful in guiding customers to the right products for their needs. Overall, the Lush Cosmetics experience at the First Colony Mall location is described as wonderful, with customers feeling at ease and eager to return.
I love the curl power hair gel. Leaves my hair soft and not greasy. I love that the products are natural and cruelty free.
October 2025
Zaira the store manager is amazing! She helped me discover new products and explore which products might be great for my needs. I have a lot of the bath products, scrubs, and exfoliators, Zaira helped me find gentler skincare products for my face.
September 2025
What a wonderful experience. How do you keep two jobs? Full-time people pleasing is not easy! Exceptional customer service & product knowledge, pleasantries and beautiful gift wrap... thank you for all of your help (Kate?), the gifts are fabulous!!!!
