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January 2024 by Christine Davis
We have purchased before at this particular location. The process of picking out a mattress was super easy. Tina & Brock made sure we tried all the mattresses that fit our needs. They were helpful, nice & made the process super easy.
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January 2024 by Margie Mckay
I always enjoy working with James Lawson at Mattress Firm. He’s extremely knowledgeable, very personable and is prompt to take care of your needs. Highly recommend him if you’re looking for a great mattress!!
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December 2023 by Elaine Nguyen
James had helped me really understand what I was looking for in a mattress and gave me a lot of insight into the different kinds they had there. I asked a lot of questions and he was able to answer them for me! I was able to find the mattress I wanted and ordered it the same day!
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December 2023 by Russell Mitchell
Tina was awesome! She took the time to show me all of my different options and made me feel welcomed from the moment I walked in the store.
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November 2023 by Kelly
Tina is fantastic! In the time I was in her store "just looking" she sold 3 mattress sets. I ended up buying 3 mattress sets on top of that. I walked out of another Mattress Firm out of state He lost my sale. But in particular the financing.company kept me on hold for entirely too long and declined me. No problem with Tina's store. Please introduce more headboards. Tufting is out of style. Rattan and wicker is in. Rectangle upholstery is in. So I guess I will shop elsewhere for headboards. I don't like low profile beds. I want storage underneath. I wish you carried more bedframes. I guess I am old school.
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November 2023 by Benjamin Oei MD
Tina and Suresh at the Sugar Land location were fantastic! Very knowledgeable and informative. Professional and Satisfied at 5 stars!Update: Two more mattress sets - Stearns and Foster n Chatham and Wells. Fantastic service by Hector and James. Thank you guys!!! ???
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November 2023 by Stephanie Huynh
it was my first time buying a mattress and i had the great pleasure of buying a bed with a kind sir named YASIM. very friendly, nice and professional. made the process very easy and his knowledge of beds definitely made the process very fast. thank you for helping me find a bed to sleep on.
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November 2023 by Andrea Cope
Kenneth was knowledgeable and attentive. He listened and made helpful suggestions. I’ve already recommended him to my daughter.
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October 2023 by Keira Lioness Dionne
Val was a great help to us when looking for the right mattress for our Nana’s move to assisted living. Everything went smooth and easy and we are excited to have a new bed that will give lots of restful sleep.
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September 2023 by Cameron Hill
Very comfortable definitely made me feel like i was at home and got me the best customer service mattress firm can have i really appreciate the hospitality
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September 2023 by Wu Gambina
The rep and his team were very friendly and did a great job explaining the differences in each mattress.
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August 2023 by Aj V
Great customer service. The associate was very attentive to my needs. I was able to complete my transaction quick.
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August 2023 by Carolyn Curtis
The service at Mattress Firm in Sugar Land was wonderful. They didn’t pressure me to buy a high priced mattress. The sales associate, I think her name was Tina, seemed genuinely concerned on making sure I got the type of mattress I needed for my back and was considerate of my fixed income. I would recommend this Mattress Firm to anyone. I will definitely be back again.
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August 2023 by John Davies
Absolutely fabulous service from Suresh, so professional and knowledgeable. He went through all the relevant information, without feeling like he was just looking for a sale. Very relatable and genuine. This will be the place I’ll be going from now on if I need a new bed or mattress. Thank you
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July 2023 by Karen 2.
they don't even have any air mattresses which is disappointing considering this place is supposed to specialize in mattresses. 0 stars. would not recommend