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September 2022 by Tracy Sandifer
I just paid $28 for an interior and exterior clean on my car and this is what I have when I get in my car! Still a filthy car! Full service car washes are getting way more expensive and the service is getting terrible!
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April 2022 by Rufin H Ali
Maybe this place is under new management or something, the car washes are getting worse and worse! $25 + tip is a lot of money to get a halfa**ed car wash. Photos of poorly cleaned mats and window.
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April 2022 by M T
For first time customerWe just paid $38 +10 tip for it and still dirty car.the windows has water smudge and back sits has all sands. I’m not happy at all
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April 2022 by Earlene Drayden
I recommend Mister Car Wash. Very professional and thorough. Keep up the great work ?
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March 2022 by Jason Schell
First off, I have been using this car wash for over 12 years.... This car wash has changed many of their policies... and it's all for the worst. They raised their rates, while at the same time providing less and less each time I go in. They won't even dry the cars down in the Unlimited car wash lane anymore and most people. Coming here have dark color vehicles which will spot very badly with water spots if not dried immediately. They do not seem to care. . Especially when 75% of the times recently they are understaffed and the line is backed up for 45 minutes to an hour during peak times.... They also do a vary poor job of detailing the vehicles inside and out now... So even if you give up an hour+ of your time... Your vehicle will just be given a once over with almost no attention to detail. I really wish Sugar Land had another option now that Mister Car Wash has fully went to hell. And if you look at all the recent bad reviews on Google, you will see they don't really care at all... They just offer the same generic response from the managers... and they do very little to make the situation better and ONLY IF you complain loudly and often, will they actually pay attention, but still fall very short overall on what they were just 5 years ago.Services: Auto interior vacuuming
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March 2022 by Supradipta Datta
Courteous staff. 90% of the time the service is more than satisfactory.But sometimes if a car cuts you in the drive through car wash after check in, you do not get all your facilities you pay for.If you opt for interior cleaning, often times places like under the seats are missed for vacuuming. But if you point it out, they take care of it immediately.
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February 2022 by Ken G
Not impressed with the service today. (Sunday 2-6-22). Car was dirty, which is why I went for a car wash. The floor mats were certainly dirty, but it doesn’t look like they were cleaned. Driver side was so so, but passenger side was still muddy. Dash hadn’t been wiped off either. Not good for a $40 car wash.
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February 2022 by Nicole Clavon
I appreciate the fast service, but this time with the rush,rush. My back windows were not cleaned, the mat was left on the seat as well as the spray bottle with cleaner and 2 rags... I was 30 miles away, when I noticed the job was not finished. $35 car wash $12 dollar tip and I had to finish cleaning my windows and wiping down my car...It's not worth it anymore. The mobile car cleaners that come to the office and my home, are more consistent and do a better job.
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December 2021 by Deola Oye
For whatever reasons, this location just never vacuums your car thoroughly the 1st time! I had to point out all the dirty carpets and seats. They finally got it thoroughly cleaned the 3rd time. Not sure why they couldn't get it right the very 1st time or after I pointed it all out. But at least, they had a good attitude about correcting the issue and they also apologized. And for that I do commend them, hence reason for the 5 stars.
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August 2021 by Tiffany SL-TX
I purchased the top tier car wash and am disappointed once again. Are used to use their services all the time but stopped because I was continually unsatisfied with the car wash, but thought I would give them another try. Save your money and go somewhere else or at least to a independent car wash and not some franchise. I asked them to re-wipe down my interior because when I got in it it was still dirty which they did but it didn’t make a difference. I gave them 1 star because the exterior we clean.
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August 2021 by anita tantank
I paid for cleaning inside and out and when I received my car at the end there was still a lot of dirt and sand. I had to go home and use my home vacuum to finish the job. It’s funny because they ask you for the tip before the job is done and now I see why. I would’ve never tipped them after the job they did. I definitely will not ever return to this place.Service: Auto interior vacuuming
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October 2020 by Sharmagne Taylor
Operating safely after COVID-19. Staff is personable and thorough. Awesome experience!
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October 2020 by Rufus Cardenas
Friendly people! Good Job
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September 2020 by Mario Gomez
My car was not washed properly - windows still had dirt on the edge - mirrors had white film, passenger seat not vacuumed- center console not clean - I did not return to place complaints- this is not the first time - several times I complain, only to speak to the manager and wait another 45 minutes I gave it the old 3 strikes and you are out. YOU ARE OUT..
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August 2020 by Pamela Hall
GREAT place. WONDERFUL service. FRIENDLY staff. Nice. Clean. Highly recommend Mr. Car Wash!!
