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January 2024 by amy peng
Not thorough with their care before closing time. Only available option due to blueshield but go somewhere else.
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January 2024 by Daniel Barrera
My girl was not feeling well, and she received some of the best service ever. They helped with her sickness.I hope they give raises to all the staff here.
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January 2024 by WEEEP
The wait time is really bad here.Edit: I had an appointment at 2pm and had to wait until 3pm to enter a room and another hour for anybody to see me. This is with an appointment. Not so urgent.
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January 2024 by Sidney Evans
Emergency room visit, which involved a laceration to my face which required 3 stitches. I was able to see the MD within 30 minutes, and out of the Emergency room within an hour and a half. The Next Level Urgent Care MD did such a wonderful job on suturing my lip and face that I was able to attend a Christmas Party later that night and no one even noticed the minor surgery.
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January 2024 by Vivianna1989 *
Cher was very quick and got straight to the point.
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December 2023 by Alfonso Torres
I took my mother to Next Level last week. NP Shurron Silva saw my mom. She was very thorough in her examination and really took the time to explain everything to my mom so she would understand. we will be coming back!
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December 2023 by Kenneth
I would definitely recommend next level urgent care. Cher, Juana and vanessa were extremely nice and helpful. They treated me me care and the process was fast
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December 2023 by alexis melchor
Super friendly environment. Clean! Cher was the best! Would definitely recommend.!
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December 2023 by Shehz Ali
Came in with my son for a sore finger. Doctor said it was probably sprained. X-ray report was going to take hours so doctor said she would call us if X-rays showed anything. No call.1 week later it's still hurts and is more blue. When I came back with my son, reception showed me a report that said it was broken. Receptionist's response was, "I don't know what to say." Now I've been waiting an hour to figure out what care he should have been getting for a week.Never again.
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November 2023 by R. Shittu
Zach was amazing! His"bedside" manner was warm and welcoming. We always come to this urgent care specifically. It is always quick and efficient.
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November 2023 by Madeleine Runyan
Zachary and the staff were really helpful and kind. They were really patient. I really like this next level urgent care. : )
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October 2023 by Tiffany Paige
Friendly staff! Helped me at the last minute, when I couldnt reach out to my neurologist to refill my medication for my epilepsy. It would’ve been a disaster without their help! A special thanks to Shurron Silva for being very understanding and caring about me! 10/10 recommend! Thank you again!
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October 2023 by John Thornton
Zach was PA I saw on my first visit and he is tremendous - very caring knowledgable and effecient. He then called after my second visit o answer some questions I had and he was very good then too.
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September 2023 by Esther Umanzor
Always go to Next Level but not anymore. Was feeling very sick and expressed my concerns to the nurse practitioner. I let her know I am very sure I have covid and would like certain medications prescribed for my symptoms. The covid and flu test came back negative and when asked to retest, we were denied. I expressed that I am sure it is covid and would like Paxlovid and something for the stomach pain. Stated I do not qualify for it although the same clinic has prescribed Paxlovid to me before. Left unheard and unsatisfied, she was condescending and closed off. She stated if I wanted to I could come back within 48 hrs no charge but why not just retest per my request? I went to a Riceland urgent care two hours later as I worsened. I tested positive for covid and was prescribed the Paxlovid and a few other medications to ease my nausea and stomach pain. They were thorough and listened to my concerns.
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September 2023 by Vincent Stoker
This NextLevel urgent care center has become my go-to for low to mid level medical needs. I’ve come here for antibiotics for infections, soft tissue and bone injuries, and today, an ENT issue.The PA Zachary was professional and friendly, quickly diagnosing the problem and providing a solution. Vanessa was the amazing nurse who preformed the procedure. She was quick, efficient, careful, and successful. A true artist at her craft.Great staff, great location, and great option for quick, and good, medical care. Thank you team!
