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April 2024 by susys baka
Horrific Service
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April 2024 by Yursus Amogus
will not come back. 0 star service
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April 2024 by Wombo
worst thrift store ever
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April 2024 by Blob Runner
you guys do not know how to work properly!! do better
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February 2024 by debora cribas
nice staff <33always find good stuff! so many jeans!
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November 2023 by Kathy Guzman
Horrible customer service and system they have at this store. Trying to return something without a receipt and they automatically think the item has been stolen. Their way of addressing the situation is saying we got free pants. I can't believe the experience I had.
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October 2023 by Levin Fortenberry
I am a seasoned vet when it comes to thrifting and I rarely write reviews or give 5 stars but this Plato’s deserves both. I by chance came across this location and had a gang load to sell and was lucky enough to Catch the last day of the clearance sale.. The buying process was fast and fair and the items I found to purchase were amazing!!! I dealt with the owner and Michael, a new hire who was in training. They were both super friendly and the whole vibe was welcoming and fun and the epitome of an exceptional customer service experience as well as operating with a customer-centric approach to the business. I can’t wait to come back and get some Fall and Winter gear:-) ✌️Larissa
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August 2023 by Savita Saran
Girls were ok at the front. They picked about 1/5 th of my whole clothes only(what’s in high demand) and let me know in about 15 min.
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August 2023 by A. TM
Agree that they are extremely picky with clothes. I wont be trying to drop off here again.When you look at their inventory, there are a lot of stained items.
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June 2023 by Debra Wawi
Don’t shop or return items here. I bought a shirt and returned it but never got my refund because the person who rung me up put in their system that she refunded cash but never gave it to me and told me she refunded it onto my card as I had asked. After a week of it not being refunded onto my credit card, I called and was told I would have to drive back to the store to get my refund. I live almost 40 minutes away and had to drive there again because of the issue on their part. Completely unprofessional, disorganized, and terrible service. No discount or store credit was offered even though this was their mistake.
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May 2023 by Natalie A.
you literally wont get offered anything over $15 for clothes you bring in, no matter how many choices you bring or if it's brand new with tags and not tacky lol. been here twice and got lowballed so much that the second time i just took my items back and left.. probably will be better off trying to sell my gently used/brand new clothing items online
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April 2023 by Melinda P
This Platos has always been pretty good for me. I've found some super cute items I wouldnt have been able to find elsewhere for a great price. Also, in regards to selling - you really have to know what they are looking for. Being that their sale prices are so low, you have to expect they cannot pay out a ton for your clothes.
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April 2023 by Jonathan C
I've gone to this location twice, a year apart and never had any "bad" or "racist" encounters. For those saying they're not getting much for their items, though it's true they'll offer you a minimal amount (after personal experiences), you can't expect to be given almost a full refund for your WORN items ?The location has always had a couple things I've bought at VERY reasonable prices. I'm planning on going more often, even though it is an hour away. The management staff has been nothing but helpful, respectful and kind when I've gone. I'll pass up at least 4 Plato's before getting here, but it's worth it!A true diamond in the rough! Many hidden treasures
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April 2023 by Marissa Howard
It’s a newer Plato’s. I like that they took most of the stuff I tried selling to them. Employees were very nice and friendly. It seemed like they had some good clothes in there to buy, but I only sold clothes when I went. I would return to buy sometime.
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March 2023 by Ericka “EMONEY”
Horrible customer service and very racist. Workers like that will run your business into the ground. If it wasn't for the item's I found I would have just walked out because of the service. I've been to other locations and the workers are usually very nice. I was shocked at the young ladies racist behavior. Needless to say I won't be back to this location.
