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March 2024 by dong bui
Great place to have a quick sandwich for lunch.
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March 2024 by Zay
I have been here several times, but the food handler today was great. He changed his gloves and did not bother using a dirty sandwich knife in wrapping my sandwich. All this was done without being asked. Thank you :) Sam's club sells $50 potbelly discount for $37.
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February 2024 by Bridgette Thomas
I love this Pot Belly's Chicken pot pie soup!!!!!It taste like homeade & always great service!!!They have delicious cookies that ? are yummy!!Please do not close down other locations have closed.
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February 2024 by jose martinez
Great shop good food at a good
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February 2024 by Amber
All I ordered was a cookie and a shake. The cookie was great and it's a good size for the price. The shake was ok but I won't be getting a shake next time I go.
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December 2023 by Duncan Patel
Had a messed up order. Can’t say anything but good words about how Robert went above and beyond to make it right. In over a decade of coming to this place I’ve only ever had two issues and both times they went above and beyond to make things right. Definitely going back.
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December 2023 by Srinivas Mantha
This store was the to go store of our familyWe are disappointed for the last 3 times and even today. We order veggie melt and all topings, but we see only onion, tomato and some lettuceNo pickles, peppers, olives. Very disappointed.
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November 2023 by Michele Hayes
I ordered thru uber eats, my food was delivered and the soup was half empty. ...see
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November 2023 by Hayden M.
I like this place. The food is good and varied and the staff is friendly. I order from them a few times a month. That's the good. Here's the really bad. The delivery the past few times has been NON EXISTENT. Yesterday I ordered delivery and after I got the confirmation it never came nor was the app updated. I called them and got Angelo, he told me they had the order but couldn't take off the delivery charge if I wanted to pick it up. So I waited. I then later called and got a different person who told me he had the order but there wasn't a delivery person. When I asked if I could pick it up he said sure. I picked it up, they were busy so I didn't argue. The first time they took the. Entire charge off. This time they even had the gall to keep,the delivery charge on. I will order from them again but NEVER a delivery this sucks. So I got an apology from them but no refund for the delivery charge. Thanks Potbelly I will NEVER order delivery from you again. Maybe not order at all. Sucks.
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October 2023 by Sanford S.
Drive thru was busy so I went inside to order, I finally got my sandwich and it was good. My problem is the food preparation area looked dirty and the employees did not seem to care about me as a customer. Do not think I will go back since there are other sandwich shops in the area,
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October 2023 by Yi Fan
If there is a zero, I will definitely give it a zero. On 10/14/23, I ordered two sandwiches from online apps around 1:35 pm and selected pick up through drive through and it instructed me to pick it up around 1:47pm. I entered the drive through around 1:45 and it took me 10-15 minutes to the pick up window. The staff member said you cannot pick up online order from here and that is what his manager told him and I have to go to the store to pick up!So after entering the store, I asked the manager why I was required to pick up store and I am ready to pick up my food. However, what really surprised me is what the manager’s behavior and attitude. He was very rude and yell at me that “I had a big catering so if you want your food, just stop talking to me and let me prepare your food”! No apology for the delay and inconvenience but only rudeness.what is more amazing is that I waited another 20 minutes and finally got the sandwiches. And during the entire process, anyone entered the store getting their food before me. My food was prepared 20 minutes after I was told by the manager that he was to prepare my food. Totally a lie!In addition: the food was not well prepared. Missing quite a few toppings and no napkins were included in the bag.Overall it took me round 35-40 minutes to get 2 sandwiches since I entered the drive line and 45-50 minutes from when i orders. I thought the online ordering was to provide convenient and expedited service! But what I got a long wait and rude service from the manager and any other staff member!I will never go back to this store and even any potbelly store although I have been a long customer when I lived in many different states. I am not sure whether it is worth to be a customer for being treated poorly with very unbelievable service and food quality.
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October 2023 by Yi F.
If there is a zero, I will definitely give it a zero. On 10/14/23, I ordered two sandwiches from online apps around 1:35 pm and selected pick up through drive through and it instructed me to pick it up around 1:47pm. I entered the drive through around 1:45 and it took me 10-15 minutes to the pick up window. The staff member said you cannot pick up online order from here and that is what his manager told him and I have to go to the store to pick up! So after entering the store, I asked the manager why I was required to pick up store and I am ready to pick up my food. However, what really surprised me is what the manager's behavior and attitude. He was very rude and yell at me that "I had a big catering so if you want your food, just stop talking to me and let me prepare your food"! No apology for the delay and inconvenience but only rudeness.what is more amazing is that I waited another 20 minutes and finally got the sandwiches. And during the entire process, anyone entered the store getting their food before me. My food was prepared 20 minutes after I was told by the manager that he was to prepare my food. Totally a lie! In addition: the food was not well prepared. Missing quite a few toppings and no napkins were included in the bag. Overall it took me round 35-40 minutes to get 2 sandwiches since I entered the drive line and 45-50 minutes from when i orders. I thought the online ordering was to provide convenient and expedited service! But what I got a long wait and rude service from the manager and any other staff member! I will never go back to this store and even any potbelly store although I have been a long customer when I lived in many different states. I am not sure whether it is worth to be a customer for being treated poorly with very unbelievable service and food quality.
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September 2023 by Sonny T.
Encountered two problems today. First was two of the food line prep employees didn't know the price of how much it was to add an item to my sandwich. Second issue was the Dr. Pepper and Coca-Cola were semi flat and there wasn't any Sweet Tea available.Parking: 27 Parking Spots.
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September 2023 by Ayaan 236
My favorite sandwich place. It’s just great, consistently. Turns rough days into a smile :)
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September 2023 by Crystal S.
1st thing - Potbelly's food is really good I have never had a problem with the taste. THE SERVICE is So bad! I Can NEVER get the correct sandwich I order! I order a Chicken Cheddar with extra Mayo... What comes out is Chicken Cheddar with extra Mustard. Another day I ordered Chicken Cheddar...what comes out is a chicken Salad sandwich. Shaking my head So I try again in another month to give another chance... ordered A Turkey sandwich...the Order that came out was Turkey sandwich with bacon, Jalapeños and extra Mustard. Really!?? Owners/Managers...please please work with your employees. Greatly appreciate it.