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November 2023 by Vanessa Guerrero
Lee is super helpful and friendly over the phone and in person! Really recommend this location.
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August 2022 by Rafiq Wazir Ali
Manager at this branch is extremely uncooperative. They refuse service at this branch within buisness hours where as other branch will happily do it.For example i asked for temp check and they said they dont issue them from drive thru (even during working hours) secondly they refuse to fill up form for wire transfer after 2 pm even though i said it can be executed next day. I had to go to another branch where they were more than happy to do it for me. July 14th 2022 3 pm
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February 2022 by Tamara Roddy
Biased
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October 2021 by tony JOHNSON
I have been with Prosperity Bank for 20 years. This location is the closest location to their headquarters and you would think they would best, however they are incompetent. They always have people answering the phones that can barely speak and understand English. They always act like they are surprised with any question you ask them. Slow service. Pass you around from person to person because no one knows what they are doing. Awful
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January 2021 by MOEZ MOMIN
Amin Mohammad was very helpful in assisting me with my needs. He was very courteous, friendly, and efficient.
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January 2021 by Chaz Hayes
Yolanda the Manager was extremely rude to me. She continued raising her voice at me the lobby due to me not understanding what I needed to do cash a check from one of their account holders. I have never been treated so disrespectfully from a banker. Poor customer service and I really hope she doesn’t just treat African Americans this way.
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September 2020 by Arian Parsaie
Excellent customer service and environment, overall. Muhammad is an extraordinary customer service representative who always makes sure to connect with the customer on a personal level.
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September 2020 by Sean Dooley
Poor service wanted to charge a $70 fee to cash a check because I don't bank with them.. when I saw how they treat non customers, would never do business with them nor accept checks from anyone from Prosperity again.
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June 2020 by Duy-Loan Le
I have always found the staff and executive at this location professionally knowledgeable and timely with all the customer services I need over the years. They go out of their way to make things easier for the customer and very dependable. Warm and friendly place to visit also.
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February 2020 by Kristi Stone
The staff was extremely helpful and friendly. They made me feel like I was right at home. Would not go anywhere else
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February 2020 by Yasha Ber
Excellent customer service. All of the staff was amazing and they went above and beyond.
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August 2019 by Austin Pereira
Clean establishment, and excellent customer service; would recommend.
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August 2019 by TheyCalMeToxic
The customer service as always was amazing
