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March 2024 by L W
Professional and courteous service and very clean!
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March 2024 by E Mail
This is my second time at this facility in 12 years. It has been well mantained in that time and systems have been upgraded in that time which is unusual these days. I needed a place quickly and in under 15 minutes I reserved my space on line and had gate access and unit number texted to me before 9am next business day. Very smooth. The same manager i had 12 years ago is still here today. She is very pleasant to deal with and knows her business. In a world that seems to be falling to pieces elsewhere in the realm of quality this location is holding steady. Thank you.
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March 2024 by Exuperio “Peck” Barrera
It's more secure and safe.
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December 2023 by Sepehr Norouzian
Maximize storage use; eliminate any unnecessary space. There's an annoying clown spouting nonsense and moving at a snail's pace—get rid of her.
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December 2023 by Ijeoma Obiyo
Joyce is amazingly a wonderful person. She is very very professional, friendly and so supportive. It’s my pleasure meeting a good person as Joyce.
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August 2023 by Kent Wilson
Great experience. Joyce is wonderful to work with and a great help. Thank you Kent Wilson
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August 2023 by Vashti Amon
Joyce was very helpful and made the final stages of my moving process a breeze. She provided me with the information needed to access my storage and even offered us water while we unloaded our items. I highly recommend this location.
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June 2023 by Deidre Mooring
Ms. Joyce @ the Sugarland Lexington location is very professional, personable and pleasant. She is very friendly as well and willing to assist in resolving any concerns. Her personality is as bright as her smile!DLM
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April 2023 by Linda M.
I enjoyed talking to Richard he was very informative explaining all the details about my unit and rules that followed.I was very pleased and recommended anyone to use Public Storage.By the way this is my second time using the units.
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April 2023 by Dionna Budd
Richard was extremely helpful with our transition to our new unit. It was a smooth, quick process.
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April 2023 by Jana Williams
I have been with this location since 2004 and the management has been awesome. Joyce is the kind of manager you can hope for. She cares about the clients and the property. I would suggest anyone and everyone to use this location.
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March 2023 by Allovernotary S.
The senior lady was very rude and thought I was lying about my email and she was worried about my family helping thinking the were doing something wrong on the premises. She wasn't open to showing us where the unit was, she was huffing and puffing like I had to show her how to do her job. She was a very mean lady. And kept watching us. I didn't understand her and her reason for doing that. I wish I could say her customer service professionalism was great. But no. It wasn't
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February 2023 by courtney fulcher
A big thumbs up for Ester and Joyce. Thank you ladies for making a stressful moving trip go much better when I arrived at Public Storage. Your patience and quick action got me into a storage unit for all my belongings. I couldn't ask for two more competent kind and patient workers. a big thank you again.From S Pacheco ??
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January 2023 by Sharon G.
Joyce was a delight to work with and I look forward to being a tenant in the following months.Feel I'll be in good hands with her as the manager.
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November 2022 by Diana Torres
Ms. Joyce and Mr. Richard are amazing I always feel at home and well taken care of when I come to the facility. They take care of all my needs when I’m there and are very professional when assisting me. I recommend this facility to anyone that has storing needs as this is a GREAT place to rent from.