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April 2024 by Kelly Adams
My son loves Red Wing boots and he was having some issues. The ladies at this location were incredible and fit my son properly. We won't be going anywhere else!!!
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April 2024 by Doug Meister
Easy to get the right boots here. I have been buying my work boots here since they opened 14 years ago. Brandy has been there from the beginning and has always given great service and advise on the correct footwear. Have been wearing Redwing boots for 30 years and have never been disappointed.
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April 2024 by Andrea Silva
Greatest customer service I have ever seen! Renee helped with every question, found the perfect shoe and helped make sure we got exactly what we needed! Got everything situated! ❤️❤️❤️ thank you for making our experience amazing!!
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March 2024 by Nicoe jones
Renee first of all is incredible she is patient and worked well to insure I received the right boot and insole. Great service and Boot.
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March 2024 by Jarrod Clark
The employees are wonderful, very knowledgeable on work boots and comfort. No hesitation on answers when asked questions. They weren't just trying to sell me a boot, they insured all of my needs were meet.
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March 2024 by Kaitlyn Hebert
Great customer service from Brandy, couldn’t have had better service. Couldn’t have found a better location will be getting all my boots from here from now on
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March 2024 by Casey Medaries
So I went into the store with a mission of finding my husband the "perfect boot" because oilfield men are pretty picky, I was approached by a sweet lady by the name of Brandy, she asked if I needed help and I then began to describe the long tedious list of my husband's wants, as well as my budget, not only did she meet she exceeded all expectations of what I was looking for she gave me multiple choices in my price range. After finally picking one out she explained about the return policy if anything should happen as well as stepped me through how to properly care for the boots with certain products to help with wear and tear as well as waterproofing. I personally will drive from Louisiana just for the service I received and the price I paid for the boots.
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March 2024 by Miguel Ceballos
I came into the Sugarland location to purchase work boots and I was met with the best customer service and ultimate fit experience after suggesting the proper footwear for my job the sales lady helped me upgrade the insole and also suggested the right product to take care of the boots. I have been to other locations over the years and this location hands down is the best. They got me in the right size to help my knees and back also feel better. I am very impressed with the knowledge of the product and excellent customer service.
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March 2024 by spence star
Great customer service, very experienced person that helped me that clearly knew alot more than I did about my size and what I needed. Will definitely be coming back for years to come
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March 2024 by Daniel Escalera
I came to this store looking for new work shoes since my old shoes just don't make the cut anymore. Brandy assisted me with getting my shoes and she has heightened my experience to an entire new level. She has gone above and beyond in customer service just to make a stranger feel more comfortable at work. That's what we want in the Retail business, an amazing experience. I will surely be back. Thanks Brandy
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March 2024 by Karissa Allen
I went in there with my dad and it was the best experience! He wasn’t sure what kind of boots he needed for work but they had so many selections! They measured his foot and then they started helping him look! It was not too expensive for the material that he got. Usually his boots will be worn out but they still look brand new after two weeks!
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March 2024 by Ramon Gutierrez
Got sized and apparently been wearing wrong size my adult life. New boots fit like a glove and comfortable. Very helpful staff!
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March 2024 by Bonny Polk
My salesperson was knowledgeable and helpful. The boots I purchased are honestly the most comfortable boots I’ve ever worn…and light on my feet. The extra comfort could be due to insoles I paid extra for but most definitely worth the money.
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February 2024 by Kevin “This-One-Guy” Dominguez
I recently had the pleasure of purchasing a pair of RedWing boots, and I can't say enough about the exceptional service I received from the employees. From the moment I walked into the store, I was greeted with a warm welcome and genuine enthusiasm to assist me in finding the perfect pair of boots. The employees were incredibly knowledgeable about the different styles and features, patiently answering all of my questions and offering valuable insights to help me make an informed decision.What truly stood out was their dedication to ensuring I left completely satisfied. They took the time to properly measure my feet and provide personalized recommendations based on my preferences and needs. Additionally, they went above and beyond to make sure the boots fit perfectly, even offering adjustments and suggesting proper care techniques to prolong their lifespan.The level of professionalism and genuine passion for their products was evident throughout my entire experience. Thanks to the exceptional service provided by the RedWing employees, I not only walked away with a fantastic pair of boots but also a newfound loyalty to the brand. If you're in the market for high-quality footwear and outstanding customer service, look no further than this particular store.
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November 2023 by NAPOLI EXPRESS PIZZA by Nanos Plate
Excellent customer service, had an issue with a pair of boots I got a few months back and they replaced them right away no questions asked.
