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September 2023 by Nese Jac
This location allegedly left a rag in Irene’s car causing her AC to stop working. There are no records that Irene was ever at this location, which leads us to believe they deleted their “dirty work” trying to get rid of evidence that she was ever there to get her car worked on. Extremely unprofessional staff. Worse experience ever. Do NOT go here!
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September 2023 by Felicia Hall
I'm highly upset because my car has overspray all over the front of the car and they didn't remove it. Not to mention the tape and scratches I found on the trunk and top of the car. Never experienced a body shop doing anything like this before. I think I would've come out better using the shade tree body man I used for my previous car. Never again, smh
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September 2023 by Halie Gilbert
Awful place they ruined my brand new car!!!!! And they scam they removed my service history so when I called there was no record of me coming!!! Horrible place and scammers!!! Save your money and car and look the other way…Service: Air & cabin filter replacement
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September 2023 by Alicia Yiadom
The Receptionist's behaviour is disgusting and the staff are disrespectul. How can you treat people with such disrespect and not even do the job well. That receptionist will be the downfall of your company.
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September 2023 by precious thompkins
I have been here numerous times and each time it progressively gotten worse I have never experienced this type of experience before I would recommend not going here and go to a different location instead of this one because they usually don’t fix the situation they mess it up even more.
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August 2023 by Onlyonemicey
Horrible service & extremely unprofessional ! do not go here .
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August 2023 by Lee Bee
Terrible customer service DO NOT TRUST
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August 2023 by John Smith
Horrible service, and they don’t care about customers. Don’t fall for them giving disingenuous responses to the bad reviews in order to gain sympathy.
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August 2023 by MariiTV
They do not care about your property here, don’t trust these people. If you think it can’t happen to you, then surely you will be next.
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July 2023 by Hannah A.
TERRIBLE company manager is the most incompetent person ever and the staff is very racist!!!! They messed up my car and wouldn't even listen after I complained about! NEVER COME HERE!!! Everyone here needs to be fired ASAP!!!
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July 2023 by Courtnae Smith
Staff and manager I guess are disgusting! As a man who walks up in a woman’s face is unacceptable. All over a diagnosis that never happened. People like this shouldn’t even have a job dealing with the public. Need to go wash dishes or something. I would never trust them to repair my car again!
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June 2023 by James Martin
I have been meaning to give this review since last year. Insurance company used this establishment to repair my car after a fender bender. DO NOT trust them to do the job! My bumper and fog lights were never properly repaired. No to Service king for me from now on.
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February 2023 by Zakhera B
They changed our whole car’s VIN number. My dad took it for inspection and it showed up as a different number and showing that it’s a whole different type of toyota.Service: Body & Trim
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December 2022 by Kali Fitzgerald
This place is a JOKE!!! They have horrible staff who can not communicate with the customers. The manager has no clue about how his employees handle customers and how they're treated. God forbid you're a frustrated customer and the manger NO LIE HANGS UP ON ME!!! I Dropped my car off for repairs from a claim and now one month post picking my car up with a new radiator and now it's overheating!!!! Manger is not helpful at all and the person who was handling the claim in the office NEVER CONTACTED ME! No worries because there's always a higher up I'm done playing games with a company who is okay with doing this to customers. DO NOT TAKE YOUR CAR HERE THEY DON'T EVEN REPAIR THE VEHICLE COMPLETELY!!
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December 2022 by Eric Chong
I had a good experience with the employees at Service King on 10215 South Highway 6, TX 77498. Arturo and Rocky at that branch are very nice and professional. They delivered on what was promised. Will do business with them again.
