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February 2024 by John Roberto Zapata
These guys have worked really hard on keeping the local bike shop feel in this store. You are always greeted like a friend.I went in to get a helmet, walked out with a bike, cleats, pedals, lights oh and yes a helmet and so far 1200 miles of awesome riding.Any time I had any concern with the bike is just a quick stop and Jason, Jennie and their staff take care of my bike right away.
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February 2024 by Nathan Ortiz
Visited the store on Saturday Feb 17th and was immediately greeted and assisted by Jose. He explained everything in detail and helped me select a bike. I will be returning to this location for my next purchase.
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February 2024 by Ricardo Urreiztieta
My son loves his new bike. Thank you!
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February 2024 by Jason Power
5 stars… had a (defective) dropper installed. Trevor helped me with SRAM warranty, installed and bled the post several times, replaced the cable, no extra. Kept me apprised of status. Got the problem sorted out. Friendly and knowledgeable. Great customer service.
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February 2024 by Matthew Kim
Great and convenient place to take your bicycle in for service. Friendly and knowledgeable staff. Only reason they didn’t get 5 stars is that I wish they could’ve been better with communicating status updates on the service repairs. Other than that, I would give them another try in the future!
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January 2024 by Sufian Kassam
Awesome service! Trevor was really awesome. Def recommend for purchase and repair!
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January 2024 by Ric4831sc
Brought my bike in to have the wheel replaced after an accident on a nearby trail. The technician (Trevor?) had me back out riding in under an hour. Great customer service.
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January 2024 by joel valenzuela
Friendly staff and excellent service
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January 2024 by Mark Stout
Great job on the service to my Trek Domane and got the job done 3 days early. Super!
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January 2024 by Matouš P.
The service team here is great. That is why I keep coming back. They have a limited selection of bikes and equipment because all they sell is Trek bikes and Bontrager gear for the most part. On one hand, I am saddened that a long time local shop got gobbled up by Trek but in the other hand I hope we keep what remains!
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December 2023 by Jackie S.
The picture does not look at all like this shop as Trek bought and essentially destroyed the best shop in the area. Went on a group ride and one cyclist kept running up on the wheel in front and he would drift left to avoid, thus, causing the left side rider to adjust to avoid oncoming traffic. The rider was requested to pay attention and not to do this again on four (4) occasions. He did not care nor did the lead. My riding buddies and this former Cat 2 rider decided to be safe and have taken our riding and business elsewhere. And, btw, the lead tech who is very good on most things....mounted and resealed my tire, BUT inflated to 80lbs (it says max 70 on the Continental 32 tire). Blew out, spewed sealant all over my trunk. If it aint Trek, Shimano, SRAM....sad days in Sugar Land.
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December 2023 by A. M.
Got told by a sales guy my bike was entry level. I took him to the trail and showed him his legs were entry level. 5/5 would put an insulting sales rep in their place again.
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December 2023 by Ramon Antwine
Of course, Trek SL has great products and custom service! I was happy to find that Trek SL had product I needed immediately in stock. Curtis did better than an excellent job helping me out with my purchase! Even more impressive is his knowledge and the patience he demonstrated answering my questions about the Trek Bicycle Corporation and it brand products. Curtis Culliton is truly a great asset to the Trek Bicycle Houston / Sugarland retail experience!-Antwine (Trek HOU AMB)
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November 2023 by Feedm E.
They are closed on Mondays, but didn't bother to update on yelp. Found out the hard way by driving out here for nothing.
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November 2023 by Oscar R
WE050723&SA160923. Nice place to get a powerful bike and great customer service. Rey was very helpful and attentive. They are clear with suggestions, options, shipping times, etc. This Bike store has many things, Sadly there are also others things needed for a biker that are not in the store, more options would be great.
