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December 2023 by Cristina Cristina
I been coming to this Starbucks for a couple of years now and I am now starting to enjoy coming getting my coffee with my cheese and ham croissants...DELICIOUS by the way!! I truly enjoy seeing ANDY at the register. He is so positive and always welcoming. I miss him when I don't see him. I enjoy everyone but he really stands out. I would like to thank Octavia too, she assisted me last week in a request that was not on the menu.. Thanks you guys!!
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December 2023 by Torriya Hill
Came in for my birthday drink and had a great experience!!! Melody and Alex were so nice & made drinks that taste amazing! I would recommend & will be back<3
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December 2023 by Russell Munoz
Messed up an order but corrected it quickly.
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September 2023 by Kala Alexander
Every time I go there the service is great and the lady Melody is so warm and welcoming.
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September 2023 by Adeeba
The new staff at the mall that works on weekends is rude , I work at the mall and their attitude towards mall employees if as if they give drinks for free.I rather go to the Starbucks at barns and nobles .
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April 2023 by Ardara H.
Had the venti Java chip Frappuccino and it was awesome. I obtain with an Affrogotto shot and housing no whipped cream. The service is generally friendly, but today their were in a bit of of a fussal. The ambiance was of warm coffee shop in the eastern woods.
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February 2023 by James Secrist
Got tall coffee was warm not hot. Took coffee back, lady said all coffee was hot. 1st time did not get another cup fresh warm, coffee cup .
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January 2023 by danielle B
Terrible service dirty roaches gnats my mold
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July 2022 by Brian Huynh
Cashier was so rude. Hispanic chubby guy! XD
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June 2022 by Brian H.
Rude cashier! I order a venti ice coffee, but after paid he said he ran out. He offered a grande and no refundo? Shieee im struggling here dawg and it tasted like piss water. That coffee was watered down and i would know because i am a coffee expert! :D Chubby mexican guy XD
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December 2021 by Yuli Brz
I never leave bad reviews at places but WOW I've never been to a Starbucks where the employees are SO RUDE. I work in the mall, have been here a couple of times and they have the most attitude. Probably why there's never customers there they just drive clientele away. I rather go down the street to the city walk location way better customer service there ._.
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December 2021 by Christian Luu
Very rude customer service and is out of literally everything.
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December 2021 by Eugene Bacolod
Great and fast service. Limited menu item tho
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December 2021 by Kristin Nguyen
Rude customers service!!
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February 2021 by Kimberly A.
Feb 18 @7:30 I've had an overall terrible the worst customer service ever this young lady had an ugly energy with an attitude with my first order down to my last order I placed she had an issue just because she didn't know something and went on to call her boss as I mentioned to her that it was fine and it was not a big deal she proceeded with telling me that her boss was gonna check it out and I thanked her either way even as she was with her stank face I bought my groceries waiting for my kids order on my way out I ordered 4 drinks first time around I ordered 2 the young lady took my second order as she took it you can defined tell and pick up on the fact that she didn't like that I was placing order again I order the same thing every time I come in and I come everyday at least 3-4 times a day from this location to the one in pearland and Missouri I payed and I got my drinks one of my drinks fell over from the cup holder and it spilled I mentioned to her that my drink spilled and she asked which one and I told her which one she proceeds to take on 3 customers and I'm their Waugh g and she just glances at me and ignores me and I asked hey will I be getting my drink or do I have to stand back in line and their was 7 people in line and rudely she said you have to get back in line if you want another drink I'm not responsible for that I was under the impression that it was gonna be remade as she asked which drink it was basically letting me know it would be re made and than I asked for a manager and she than said as I was standing again in line that she wasn't gonna make it because their was no chai tea not only did she embarrass me in front of the customers but also stupid as she made me stand back in line I got out of line and went to talk to a manager about this problem I asked for a name and didn't get one but I will be getting a name to call corporate because the way she is with customers is I wouldn't want anyone else to have this overall bad experience I was humiliated, embarrassed and treated with such disrespect
