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October 2022 by Shawn Michaud
The brick and mortar equivalent of what you see being sold out of vans on the side of the road.Most disappointing toy store ive ever been to ?
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July 2021 by Concerned C.
When I entered the employees did not acknowledge me at all. They stared at me and followed me around the store. I saw them greet other people as they walked into the store. I told my 8-yr old grandson and 6-yr old granddaughter that we were leaving because of poor customer service. My grandson said, "this is really bad, they only treated us that way because we were the only black people in the store." So we went to Build a Bear, where they know how to treat everyone.
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August 2020 by Maria Hodges
Thought I was getting a good deal a good quality kids motorcycle and it turned out to be HORRIBLE! Worst part after paying $200 you can’t even return or exchange! DO NOT BUT TOYS OR POWERED CARS HERE!!! HORRIBLE!
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February 2020 by Murtaza Shakir
Absolutely pathetic store the toys don’t work and they are awful plus the store keeper is extremely obnoxious racist and does not exchange or refund anything. Do not waste your money at the store
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January 2020 by Sanjay Basnet
TOYZ is a total "SCAM". I bought a "Sit & Spin" Toys and it turned out not spinning as it should be. You can not exchange or return any defective item, at all. All they sell are counterfeit low quality toys as you get in Dollar Store. Store owner or its attendees keep looking at you as if you will shop lift. Very unethical and Unprofessional business. I would suggest all parents NOT to step a foot in this store.
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November 2019 by Mark B.
Had some time to kill in Sugarland today, decided to check out this Think Geek location. I've never been to this mall so I called and asked the best entrance to use, employee Claire gave me excellent direction. When I got to the store, met Claire and she was very professional and polite. She had excellent customer service skills and a thorough knowledge of what was available in the store. I didn't find anything I couldn't live without but I'm glad I went in and checked it out. It's an entire store filled with cool stuff.
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July 2019 by Jesse Osorio
Toys are trash. Paid 50 for a drum set that had missing and broken parts and the rest of the set broke that same day. They are just cheap poorly made toys. Do not waste your time or money in this store.
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July 2019 by J c
Lots of toys for kids.
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June 2019 by Alan S.
This place has some fun nerdy stuff, but nothing I would really buy for myself. I think it's a great place to get a gift for somebody, and if you collect Pops they have a ton! The staff is also really friendly and fun to chat with.
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May 2019 by Miranda Evans
Terrible. Do not buy from here. We purchased a kids car from here and paid over $400 for it. We called the store bc I wanted to exchange it for something bigger bc it was to small for my daughter. The car had never been used at all. They were so terribly rude when I called and told me no exchanges period! No exceptions! This is terrible business practices and customer service. I just wanted to exchange it for something bigger and the one I bought is brand new and never even used! Do not spend your money here. Very rude and unprofessional.
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October 2018 by Midnight5504
The people that work in this store are beyond racist. The cashier was an Indian man who legit ended his phone call and followed me around the store. Yes, I am a black man and understand that some people have "sticky fingers", but I felt so cornered. He asked "anything I can help you with?" I politley said no and moved to a different section of the store only for him to watch me look at his products. I came here with my brother and my best friend on different days and just to see if he was gonna repeat his actions and he did. My brother and my friend split up from me and the man only followed me. (I am darker than them.) I've never felt so disrespected and racially profiled in my life. This company should reevaluate how they hire their employees. Would NOT recommend anyone to go there just to go through what I did.
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October 2018 by Naveed Ali Dewa
Nice places for kids toys
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May 2018 by Brandon Logan
This is the coolest place to shop. Needed Christmas gifts for little one's and I don't fancy toys r us. There were plenty of options at decent prices! I didn't even make it to the third floor because I found perfect gifts. They also will wrap the gifts for you!
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May 2018 by Juan Charles
Excellent service Amazing service, fast delivery, responsive and well priced products. Very impressed by how quickly I was kept informed of progress and received the item the next day. Thank you
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May 2018 by USAMA ARSHED
I love this store. Their selection is amazing: they carry top brands and up and coming ones so you're bound to find what you're looking for. I specifically wanted to browse Innisfree, CosRX, and Troiateke and they did not disappoint. The shop itself is small and a bit packed. The service is super friendly and they even have free gift bags if you spend over $15 or $20!
