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November 2023 by SR Green
Awoke to a dark cellphone screen. Immediately, UBreak diagnosed the problem. Had the part on hand and was able to repair and return within 4 hours. They really helped me save Thanksgiving as my recipes were saved to the phone. Thank you!Cost was pricey but considering the valuable nature of the phone and ability to fix and return the same day, it was better than buying a new one.
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November 2023 by Teresa Perkins
Took my Apple Watch to UBreakifix to get it repair. They fixed it at no charge. This is the 2nd time I had service done at this location. They have great customer service. Highly recommended for any repairs.
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November 2023 by Deon Bryant
I was only in the store for less than 5 minutes and the guy fixed my phone where even the manufacturer couldn't....I would recommend every to give them a chance when you have phone issues! Great job, thanks!
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November 2023 by David Rocha
I took my iPhone in and the diagnosis was that it needed a new charging port. I agreed to the price and when I picked up the phone I was told that it didn’t need a charging port after all and they only charged me for a deep cleaning which was 1/3 the cost that I had already agreed to. Great folks! Great service ! And very honest! I highly recommend!
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November 2023 by B Blackwell
Giovanni is exceptional. I went to other places and circled back here because of the atmosphere and professionalism ofyour employees. I highly recommend Sugarland location toothers...Giovanni shines and cares so much for the customers. Thank you, Giovanni!!
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November 2023 by Peter
My Pixel 6 had a bad connection on the charging port, and I couldn't clean it out well enough to get the charging cable to stay. Brought it in, no wait, and 5 minutes later Giovanni had it working great, nice snug connection.
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September 2023 by Jane L.
If I can give 1 or minus 1 for the review we will resoundly. I brought my moms phone to replace a new battery was told it need to order and it take 2-3 business days so we did and was told they will call back when is here. No one called, so we called and was told the battery was here so we hurried back we was met by another rep telling us there's no such order and we need to order again. When I ask where is the rep that taken our order was told he has no clue. And then he told us the best they can do is to apologize and ask us to place another order and again told us they call us when the battery arrives. How can we trust them so irresponsible and no accountability
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September 2023 by Robin Barrow
I'm not happy ? at all. It's been over a year trying to ger my child's Nintendo switch replaced. I dropped it off for repairs , it was never fixed but yet it got stolen from the ppl that worked there. They claimed I picked up the Switch which I NEVER did. Now the office has a whole new management and then it's a mess to navigate to getting ? my switch replaced. My child keeps asking for her Switch and I don't have an answer for her. The policy claims they will replace your device if they can't fix or if there is problem ? but they are yet to fulfill that. WHERE IS MY STOLEN DEVICE?
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September 2023 by Gustavo De Lira
Amazing staff! quick and easy for me to leave my device and get the screen fixed same day!!Thank you so much for helping me get this taken care of uBreakiFix!
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August 2023 by farshad odakkal
I went here to fix my iphone 11 not which is not switching on and charging. It was some dirt causing issue and they fixed it quickly for free of cost. The other service prices are also reasonable. Highly recommended to fix phone issues.
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August 2023 by Terrance H.
Awsome place quick and affordable 5 star work I'm pretty sure I'll be back I'm always dropping my phone lol
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July 2023 by Gelyn Hernandez
Went in to have iphone 11 and 13 fixed. Giovanni was awesome. He explained that the 13 was at best a back up phone since it was damaged by water (fell in river). The screen has a funny looking line across it, but he said it will still work and left it up to me to fix it later. Will wait to do it. The 11 had a cracked screen. It was fixed within an hr. Great customer service
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July 2023 by Phil Lampe
Brought my iPhone to have them put on a new screen protector which I had brought with me. They were super nice, very courteous and professional. Not only did they do a great job but they said it was no charge! THIS is the reason I keep coming back here - they always have great customer service!
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July 2023 by Sareena philip
I went in today to fix my daughter’s iphone, and they were very efficient and professional about it. Their customer service was excellent. Highly recommend!(Philip Stephen)
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July 2023 by K K
Great pricing, and was still able to use my coupon at checkout. The guy at the desk was really nice and helpful. My Switch works great so far!
