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March 2024 by Christina F
Anytime I have been to this location the customer service is excellent! The staff is always friendly and very helpful!
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March 2024 by Carlos Hauenstein
Very friendly and quick.
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March 2024 by Sarah J. Jones
They are so kind and fast here.
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February 2024 by Michael Chinn
Thank you so much for all the help Jenny!
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February 2024 by Gracie Martinez
Thank you Stefano! Great location and customer service with friendly, knowledgeable staff. Prefer coming here for my Amazon drop offs.
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February 2024 by Kelly Nguy
Bad service. They changed for the tapes.
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February 2024 by Alton Ng
Horribly rude service
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January 2024 by Kelly Nguyen
You will LOST your package here and the customer service is "we are franchise, we dont know where is your package going"?
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January 2024 by Charles W Basden
Friendly staff. Good location.
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December 2023 by michelle oshea
The staff are always friendly, helpful, patient and kind, especially at peak time! I highly recommend their services! Notary also available!
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December 2023 by Finance and SCM SME
Customer service quick and helpful
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October 2023 by Tim White
10/26/23 - I have dropped pre-labeled packages here several times with no issues and great service. I don't understand the reviews that cry about a packing/taping charge... the Amazon instructions clearly state tgat you have to print label and box package before dropping off. So why 1 star the location when you don't follow very basic, clear return instructions from Amazon about the return? Some returns only require scanning the QR code, but some ask the sender to do more... so why do they feel they deserve free service when the store has to buy the materials that are not re-imbursed by the seller? I have always followed instructions and returned items without a glitch. Don't believe the ENTITLED that leave whiny reveiws about not being treated special. This is a fully staffed, very efficient location with little or no waits!Very busy but very fast. Great location and staff!
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October 2023 by Taz Takamaki
One of the staff members was a little rude to me a few weeks ago when I was trying to ship a package. I could see they were visibly stressed though, so I understand. Got what I needed to get done regardless.
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October 2023 by The Chronicles Of The Red Drift ///Machine
Always have a great experience which is weird to say for a UPS Store. Always busy but always friendly and get you in and out.
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September 2023 by Latanya M.
Worst customer service and it feel a little racist. However, it was just the woman in there that offered little to no help and even walked away explain why she can't help. When I came back the 2nd time with the right size box, she didn't say a word to me. Just ashamed my phone and handed me a receipt. The attitude was unnecessary. I won't be back to this location.
