Visionworks First Colony Mall

Most Recent Comments

• May 2025 by Bill Cottom
  Great service and selection of frames!
• April 2025 by Ibrahim D
  Excellent Service
• March 2025 by David Arnold
  Outstanding service, knowledgeable, experienced, great price!
• March 2025 by Samuel Rubin
  Always professional and caring service plus they are very good at helping you pick the right frame and taking time to answer your questions 😀 been going there for over 6 years and still the same great services thank you
• February 2025 by Jessica Ortiz
  David and Christina was outstanding in helping find exactly what i needed! 10/10 recommend
• February 2025 by Cynthia Y Clark
  Excellent service provided to me by all staff. They were Very professional, knowledgeable and friendly. Thank you all very much!
• June 2024 by Bianca E
  I highly recommend another place. I didn’t like the doctor’s bed side manner at all and he exaggerated my condition, proceeded to say I wasn’t taking care of myself, said he wasn’t trying to sell me contacts, then proceeds to bring in a staff member to try to sign me up for contacts that are about 600 dollars per lens…. I told her I can’t afford it and felt pretty discouraged after what I heard. Her response was, “ to think positive”. After I was told I lost half of my glands to prevent dry eyes and I shouldn’t have this condition at my age. Before being diagnosed with dry eyes, I had already signed up to try regular contact lenses the week before by the same doctor, which isn’t recommended for dry eyes… so the money spent on that was wasted. I ended up not trying on the trial pair because I had been told they were not good for dry eyes. I asked for a refund since I didn’t try the trial pair but that request was declined. That was about 70 dollars wasted. Staff could use some customer service training. One woman constantly cuts you off when you’re trying to talk or explain yourself. It’s extremely frustrating and rude. Stay away from here please and search up some nice places that take your insurance. This place made me feel the worst and I spent more than I should have. My eye examination felt rushed as well so I was worried about getting the right prescription for my glasses. Not fun at all. Did not feel cared for.
• May 2024 by Sidney Williams Sr
  Great people who care about your eye health is always a great thing
• April 2024 by Vera Robinson
  Efficient, honest as to what type of frame complimented my facial structure. Greatly appreciated the helpful advice.
• January 2024 by Cristyle Thomas
  The young lady there was very sweet kind and polite, patient. I had both kids with me and I was very pleased with her helping us.
• January 2024 by Lorna Schauseil
  I have been using Vision Works since they opened 20 some years ago and this is the first time I have been swindled. Went in to get glasses and they charged my health benefits credit card $500, which went through and he then tried to fix a wrong price on the glasses. Glasses were 2 for 1 and the prices of both were $199, but the computer showed one of them at 249.00. They tried again but the whole transaction disappeared and wiped out my health otc card. Then they told me there was not anything they could do about it and I would have to call my cc company. I finally reached the health card people and they told me it would be 10-14 days to get a refund. Vision Works knew I had paid the money and yet they could do nothing. I will NEVER step foot in any Vision Works Store again. I will have to go through the holidays and probably through the first of the year without the glasses. Thanks a lot Visionworks (NOT).Great response from Vision works. They will share my feedback. Hope none of you experience the same thing I did
• November 2023 by Getachew Haile
  Visionworks have eye wear choices in Colony Mall and an excellent Optometrist.
• November 2023 by Phone User
  Recently dropped in to get my nose pads repaired and he was violently bending the pieces that connect the nose pads with a plier - figured he knew what he was doing. Within a few hours both pieces that hold the nose pads broke off running my frame. Avoid this place - untrained staff - will have to purchase new glasses now
• November 2023 by Alihan Sahin
  Don’t buy or bring anything from there they’re ignoring their customers and do not finish their part in the right time, Period.Do not buy or bring any glasses in here, otherwise you would be regretful
• October 2023 by Hazen Carver
  Professional and helpful, prompt on the entire process, highly recommend