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January 2024 by Cristyle Thomas
The young lady there was very sweet kind and polite, patient. I had both kids with me and I was very pleased with her helping us.
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January 2024 by Lorna Schauseil
I have been using Vision Works since they opened 20 some years ago and this is the first time I have been swindled. Went in to get glasses and they charged my health benefits credit card $500, which went through and he then tried to fix a wrong price on the glasses. Glasses were 2 for 1 and the prices of both were $199, but the computer showed one of them at 249.00. They tried again but the whole transaction disappeared and wiped out my health otc card. Then they told me there was not anything they could do about it and I would have to call my cc company. I finally reached the health card people and they told me it would be 10-14 days to get a refund. Vision Works knew I had paid the money and yet they could do nothing. I will NEVER step foot in any Vision Works Store again. I will have to go through the holidays and probably through the first of the year without the glasses. Thanks a lot Visionworks (NOT).Great response from Vision works. They will share my feedback. Hope none of you experience the same thing I did
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November 2023 by Getachew Haile
Visionworks have eye wear choices in Colony Mall and an excellent Optometrist.
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November 2023 by Phone User
Recently dropped in to get my nose pads repaired and he was violently bending the pieces that connect the nose pads with a plier - figured he knew what he was doing. Within a few hours both pieces that hold the nose pads broke off running my frame. Avoid this place - untrained staff - will have to purchase new glasses now
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November 2023 by Alihan Sahin
Don’t buy or bring anything from there they’re ignoring their customers and do not finish their part in the right time, Period.Do not buy or bring any glasses in here, otherwise you would be regretful
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October 2023 by Hazen Carver
Professional and helpful, prompt on the entire process, highly recommend
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September 2023 by Fonda LaVanda
Vision works is the only place I will go for my glasses. The people that work there are professional and always strive to give the best advice and help you save money. I would highly recommend them to everyone.
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September 2023 by Renu Tamirisa
Greeted cordiallyDid not push or hover around usMade good suggestionsMade the whole experience pleasant
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September 2023 by Maria Luisa Bazurto Pincay
Excellent service in the storevery satisfied with my purchase
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July 2023 by Linnea Harris
Had a great experience. The service rep was professional and exemplified patience in assisting us with reaching a decision with our frame selection.
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June 2023 by Glo E123
Great place to purchase eyewear. The staff here provide the best customer service/experience. The store is well organized, and has a great selection of frames to choose from. Five stars--highly recommended!
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June 2023 by Michael
Had to go in several times and get the lenses replaced once and still they are a little off.Idk if it’s worth rolling the dice on the lenses again. Might be worse again next time…
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May 2023 by G. Erorh
Great place to purchase eyewear. The staff here provide the best customer service/experience. The store is well organized, and has a great selection of frames to choose from. Five stars--highly recommended!
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May 2023 by Mary Ann Teruel
Very satisfied customer for so many years ❤️ Thanks ❤️
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February 2023 by Lara margarida Medeiros Mendes
I remember going to a lens craft and spending over 800 bucks for I exam and 1 pair of glasses wasting my whole day. I highly recommend this place, The people are very friendly and they have a large selection of designer brands.
