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April 2025 by Tiana Wu
They should hire more people , I have been waiting on drive through for over 20 minutes and still waiting.
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March 2025 by Courtney Mosley
Monday 3-3-2025- Sugarland location- Manager Corrina denied my fathers prescription that was paid for 4 days ago - refused to provide me the e medication after payment- manager stated she could not see payment so I showed receipts and even called the police- showing the proof. I was still refused the medication for my father and asked to make payment again before medication would be released- she was very rude in front of other customers and refused to help me -I have been coming here for 6 years- never had this kind of service- take your business elsewhere-
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February 2025 by Kayla Samek
Walgreens Grandparkway Hwy 99/59 - Worst pharmacy ever!!!! Very slow, called another Walgreens to have prescriptions transferred over after waiting 15 hours. Other Walgreens had it filled within 30 min. Strange part was they said the prescription at Grandparkway was ready. They told us it would be another 3 hours 😡
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February 2025 by Irene Harris
Terrible service
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January 2025 by Hakan Ekberg
Terrible experience to get your prescription. 3 hours in and still nothing. Go somewhere else if you need to get your meds.
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January 2025 by Jennifer Williams
This is the worst Walgreens I have ever went to. The customer service is horrible and I was on hold for over an hour before the phone automatically hung up. While I was on hold the workers picked up the phone and place it back on hold. I would never fill my prescription here ever again.
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January 2025 by Michael Headrick
Good luck trying to get a hold of someone in the pharmacy. Absolute trash. I’ve been up there in line and on the phone with them at the same time out of curiosity and they straight up just pick it up, put it on hold, then put it back down when they’re doing absolutely nothing but standing around🙄
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July 2024 by Raj Trivedi
Picking up prescriptions at this location is like going through Dante’s nine circles of hell.
1. In four months, I have NEVER NOT had an issue with prescription refills at this location.
2. You give your name and birthdate, but the rocket scientists at this location still don't know what all your prescriptions are.
3. The last straw was today. I made a refill request for six medications precisely a week ago, and not a single one was ready for pickup today.
I am hoping that it is only this Walgreen’s location that is staffed by mentally impaired individuals, I’ve just transfered everything to the Rosenberg Walgreens. Hopefully it’s not a Walgreens issue, just a location issue.
I would not recommend this location to my worst enemy. Do yourself and your sanity a favor and do not fill your prescriptions here.
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May 2024 by Jackie Castellano
Worst pharmacy I have ever had to deal with. Rarely have anything in stock and takes way more days than necessary to get my prescriptions every time I need a refill not sure if it is management or the stuff but this place is horrible
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May 2024 by Andrea Porras
They gave my prescription to a different customer!!!!
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April 2024 by Perla Perlaa
No one answers the phone
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April 2024 by GoldCaps
Snack and cheap beer. Staff is friendly!
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March 2024 by Fadi Ashour
They never answer the phone
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January 2024 by Luiza A.
If I could give 0 stars, I would! This is a TERRIBLE Walgreens. One of the WORST customer service pharmacies I've ever dealt with. I was on the phone with them to ask about a prescription. I called at 1pm. Once they answered I was talking to one of the employees and suddenly the call was ended. I'm not saying they hung up, there is no way of knowing that. After the call ended I called again. It was 1:04 when I called next. I was never able to get in touch with them directly, they kept picking up the phone and putting me on hold again. This happened MULTIPLE times! I waited on the phone for 13 min. So I called the store instead of the pharmacy and I talked to the manager, who wrote down my number and eventually they ended up calling me back. If your insurance covers CVS, then go there you're better off.
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January 2024 by Karim Ali
Very lazy staff four people were playing with each other not working and spent one hour each to sale me $20 medicine . No wonder Walgreen is closing their stores because of high cost with very low performance .
