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February 2024 by Cheri Miller
Showed up at 9am when they open. The sign on the door confirmed the open at 9am. I waited there for 30 mins until 9:30 and door was still locked and no one was there. Very weird. Also, a cop saw me waiting and was looking in the windows trying to figure out why they were not open yet. Made me late for my next appointment. Very upsetting.
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October 2023 by steve murry
I appreciate banking at Wells Fargo for the last 30 years..I liked it more when they were in my nearest grocery store,but I understand cut backs and reduced locations. I like the location @West Wirport and Eldridge..Friendly and Pleasant Employees! Hopefully you will trim the trees out front(they are hiding the location) had a hard time finding the location first time I went there.
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August 2023 by Mero Kali
So slow , more than slow , slow , slow , slow , they have only one person at the front !!! , if you can’t hire more employees close it
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July 2023 by Muzamil Karedia
Muzamil karadia Wells Fargo bank not good service
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November 2022 by Ashley
I have had a frustrating experience with the Wells Fargo company and I will never reopen my account with them. As far as this location goes, Ms. Ghandi and guy at the first window were very kind to me and I truly appreciate that.UPDATE: No I didn’t “enjoy” the experience. I just appreciate that I finally encountered decent employees.
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May 2022 by Robert Garrett
This drive up ATM is always out of service! Never going here again. Go somewhere else, don't bother with this place! This location is terrible!
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April 2022 by John Rydin
Consistently terrible. Especially their bankers. Go to the Hwy 6 branch instead.
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March 2022 by R H.
I had set up an appointment online and received an appointment confirmation. When I went in for the appointment, the banker told me that she never received the appointment in her system even though I had the confirmation in hand. It was a total waste of time and I'm very disappointed in this branch. The banker was preoccupied with another client and also had another client waiting for the next appointment time after ours. I suspected that the first client was just going beyond the expected time and therefore the banker couldn't accommodate our appointment. Very dissatisfied with this location and I can't recommend it.
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February 2022 by Shelly Horne
5-the number of desks for bankers in this branch.1- the number of bankers actually working.3- the number of times we had to visit this branch to open a teen checking account.The service was fine once finally getting help but while she was helping us 2 others came in needing help. 1 was sent away because they wouldn’t have time to help her before closing (she came in with well over an hour before closing). Clearly more bankers are needed at this location.
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February 2022 by JoBeth Rozelle
Waited 30 minutes for customer service and still got no help. Will not be banking with them ever!
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November 2021 by Shakila Ghaffar
Wells Fargo customer service is Excellent .Detricia Coleman Banker Is Such A nice And v Good Behavior LadyI Really Appreciate Her Service.Thank u Wells Fargo For Such A nice Employee Like Detricia Colemean.
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September 2021 by Robert Meehleib
Their were 2 customers including myself seen 4 employees and i waited 30 minutes i left.looks like i was ignored.
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March 2021 by Haya
I made an appointment the earliest they had at 9 am . I go to the bank and they told me I have to wait 40 minutes because the banker is talking to someone . WHAT is the point in making an appointment so I can get told to wait 40 mins not everyone can wait that long. Moral of the story save your time go to a different branch
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February 2021 by Yusuf Khan
This review is long over due! I've been coming here for about four years now and Wells Fargo customer service and experience is just amazing. The staff are always so nice and friendly and are always willing to help you out each and every time. I highly recommend!
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February 2021 by Pablo Perez
Never had anything go wrong with my personal bank