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November 2023 by Vicky Reyes
They never have what we want...Customer service is awful.... they let you do the line to tell you that they don't have any bites.. ????
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May 2023 by krystle So Unique
Bad customer service!!!
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July 2022 by Brxken Life
It’s funny reading this reviews. Everything is good, the food and the customer service is the best, this place has mostly teens working and im amaze in how well they comunicate with the customers. 5 stars for me.
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March 2022 by Esther R.
Kind of pricey for what it is but the kids love it so this is kind of a mandatory stop every time we come to this mall.
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January 2022 by Jen Silva
First of all why would you try to hand anyone an icee with sticky syrup running down it? And then get an attitude when we hand it back because it’s dripping everywhere? No wonder this place has nothing but negative reviews
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January 2020 by Victor Diaz
I love their soft large pretzels!
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April 2019 by Kris H
keep in mind I’m in the customer service business so I have a lot of patience & remained respectful, but the guy who gave me my pretzel was eztremeeeely rude. He rolled his eyes when I asked for a pretzel and dropped it in my hands in the midst of me saying “thank you”. Was also rude to the young kids behind me. Employees like this make ur company look bad. The girl who checked us out was really nice though.
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February 2019 by maria afadapa
My son's favourite
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December 2018 by Erica G.
Great snack if you are running around the mall. Get the melted cheese with regular prezzel bites!!!
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November 2018 by shahista lalani
If had an option would have given zero stars. We asked for a jalapeí±o pretzel and the manager who works there said she didn't have none and wouldn't make one as it was only one hour left to close. So we took the regular pretzel and while passing by after eating we saw that she had some newly made and put up.
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October 2018 by Katy Tran
horrible customer service!! my pretzel was raw, and they didn't even care
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August 2018 by K H
keep in mind I'm in the customer service business so I have a lot of patience & remained respectful, but the guy who gave me my pretzel was eztremeeeely rude. He rolled his eyes when I asked for a pretzel and dropped it in my hands in the midst of me saying “thank youâ€. Was also rude to the young kids behind me. Employees like this make ur company look bad. The girl who checked us out was really nice though.
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August 2018 by Daniel Solis
Delicious Pretzels
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June 2018 by Sunita Khoja
Great food and Outstanding service
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March 2018 by Atoofa Farooqui
Awful customer service and to top it off cold pretzels