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March 2024 by Virginia Afinnih
Salam was amazing and provided my fiancée and me with superb service. We were so happy with the level of attention and care she gave us. We found the perfect wedding bands thanks to Salam’s level of knowledge wonderful inputs. Thank you so much for everything!
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March 2024 by Monupavan
I am here for my ring exchange, Gabby was of great help, she assisted me well with patience. Thank you Gabby, you are the best. Zales store is pretty clean with wide varieties.
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February 2024 by yezi agabi
Awesome place, I loved the customer service and experience.Salam assisted me and it was a pleasure.
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January 2024 by Zella Douglas
Can not get my items inspected because the associate claims the system has been down for over an month. This is really an inconvenience. How is the warranty to be honored if the store can not perform the service
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January 2024 by Leon Jordan
Great Sales professionals
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January 2024 by Dolores Gutierrez
Don’t buy anything here. They’re nice while you’re buying their jewelry but are very lazy to send them off for repairs, exchanges and deep cleaning.
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December 2023 by Andrew Chavez
Had orders sent to store because I wanted my package delivered safely and not get lost. Part of my order is ready. Figured I'd get here as soon as the store opens at 10. Because we all know how pack the mall gets during the holidays. It's now 1020 and no one is still here. This isn't a maw and paws store to where you just come in whenever. Guess I'm gonna have to come back later. When it is packed. Will update with customer service once I do so. Hopefully they're Hella nice to get more stars.Update. Sales person says they open everyday at 11....guess verified owner doesn't know how to update time.
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December 2023 by Irene Allen
Friendly and efficient service. Nice product selection.
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December 2023 by Daisy
Thank you to Stephen for helping us choose the prefect wedding band for my future husband! You’re kindness and expertise was greatly appreciated!
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September 2023 by Rain
I came in last Wednesday and spoke with Stephen who was extremely helpful and so so kind, i was looking for a chain for my friends birthday and he helped me find the perfect one. I came back on Saturday to buy it and the store manager Ms. Ferrial helped me with the purchase and she was equally as wonderful :)
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September 2023 by Sergio Machado
Awful customer service. Incompetent manager. Only Zales could have a sale and still I left angry and without the items I came for.
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July 2023 by Tom Robinson
Zales is very fortunate to have Maya as one of there employee's. She is very knowledgeable and always eager to help with all my needs. She has a great work ethic which is hard to find these days.
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May 2023 by Mo M.
Went to the Sugarland location. Service was great, The male sales agent helped me out plus gave me some information I didn't know about to keep my warranty valid
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May 2023 by Vincent Mocny
Bought my wife's wedding ring back in 2017 here. Was very happy with the service. I returned to that location today for the first time for inspection and cleaning. I don't recall the older gentlemen's name, but he was extremely nice and very helpful. He made friendly conversation all while taking care of me and others in a timely manner. Happy to give this location 5 stars.
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April 2023 by Angie Vidal
Had a great experience with Kate today! She helped with my ring upgrade. She was very knowledgeable and also friendly. It was a quick process and I’m glad I was able to find a ring with the help of Kate :)
