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March 2024 by james conner
Awful more than 30 min wait for fast food, an in that time they only brought food out to two other tables but that wasn't till the the 25 min mark before anyone got food, awful service and wasn't very busy as well not even 10 people in
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February 2024 by Ima Lee McCoy
Burger bun was cold.
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February 2024 by Barbara Jones
I went to this dairy queen the other day and I was very disappointed with the service I got. The food was ok, the service was really bad. I overheard the manager (i’m assuming) yelling in the back. I also saw maybe a teenage high schooler working alone, she looked extremely over whelmed and nobody was there to help her. This dairy queen is understaffed!
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February 2024 by Nancy Attaway
The lady was very nice but the food was disgusting. The cheeseburgers were so dry, had hardly no vegetables on it and the cheese wouldn't even melted because the patty was so cold.On top of that they charged .80 extra for jalapeño and only put 2 on the wrong burger.
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February 2024 by DAG
Been there twice in the last two weeks, morning shift, the burger was not warm enough to melt the cheese, although it was fully cooked, and the order was correct as well as delivered in a timely manner.
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January 2024 by Windy Casper
Went to dairy Queen on Broadway Street in sulphur Springs Texas today and the they were so slow on waiting on me and they did not get the order right and I took it back in ti the store and it came out worser. Then came out the frist it had so much chill and cheese on it the it was leaking out of box and you could not taste the hotdog. There was only 4 people working and they to busy listening to the music to do there job. If this what I have to deal with I won't go back thanks.
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January 2024 by Tawana Cuarenta
We ordered the #1 combo and told the young man we wanted Tatar totsIn stead of frys well when he brought our order it was frys instead of tatar tots and I told him and he said well you can have the frys and I will bring your tatar tots so when he brought the tatar tots it was 1 order instead of 2 order's and the Hamburgers was barely warm.
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December 2023 by Bob Brooks
Peanut butter parfait is
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December 2023 by Hari Seldon
There is something really weird going on at this place. People will pull up and park, sit in their cars for a little bit, go in, come out with no food, sit some more, go in, come out with no food and then leave. I watched this go on before I went in to order. The cook and the dude at the front were chatting and laughing a bit before I finally got the dude to help me, and he wasn't helpful at all. He had no idea what was going on and was just acting goofy. It finally hit me: these people are all high. That's what you got going at this place, folks. It's embarrassing, and the general manager should be ashamed. Of course, she's probably in on it. That's right, I was able to get a GM's name and number. I got her name and number, and I walked right back out the door I came in. I decided to stroll across the street to Sonic and proceeded to order a massive amount of burgers for my family of seven.
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November 2023 by Michelle Gutierrez
I spent $52.00 on my order and waited a while for everything to be cold gravy was so watery we didn't even eat it with our chicken strips and steak fingers then I order cheese toast for my kids, kids meals and they just warmed the bread and add the cheese to the middle i could have done that at home. Worse experience I have ever had with a Dairy Queen will never go back to this location
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November 2023 by Faded Wings
I dont like to leave bad reviews if I have bad experiences at places but this place was ABSOLUTELY HORRIBLE! We got in the drivethrough around 4:50ish and left around 6:50! It took forever to get up front but we figured they might be understaffed or something along those lines. Nope. When we finally got up front and there where 3 cooks, 2 girls that where just standing around and talking, and a third girl running between the front and ice cream area. The window server just walked off after we paid and when we where FINALLY given our first blizzard by one of the girls standing and talking it was melted and soupy. I asked them to remake it and 5 minuets after we got both blasts handed to us. We proceeded to wait while the girls where just standing around and gabbing. One of the ladies bagged a box of food that had been sitting there since we pulled up and walked away to keep talking. After a long time she walked back and put another box in and we where handed that bag. Imagine how upset i was when i figured out the boxes that had been sitting there the whole time was our dinner. I parked in the parking lot to check it. The bread was soggy the box was soft from sitting for so long and the onion rings and fries where ALL soggy and stale. I was not about to sit through that line again so here I am writing a review. I have never had a bad experience at a DQ but this is officially my worst restaurant experience EVER. Do not go here, I paid 43 dollars for an experience that ruined my night. Never again.
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November 2023 by Mark Gregory
Service was good I not eat there very
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October 2023 by Ryan Crowder
I am a DQ fanatic. This one missed the mark with the food on this visit. Hope they raise the bar.
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October 2023 by Denise Lankford
Pulled through drive-through, had to park in front to wait for my food. I didn't have a problem with that. The problem was that food was not as hot as it should have been, and I felt like I got a child's portion of fries. *actually got a chicken finger basket, but that was not an option.
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September 2023 by Kathy Mitchell
Since Susane left the DQ on Broadway and there are young kids the service is terrible and the food is cold. We never go anymore.
