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February 2024 by Ray Hunter
All Good
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December 2023 by Robert Schaaf
Great service really friendly but no after hours drop off.
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October 2023 by Gaila V.
I will never do business with Enterprise again They don't have cars when you reserve one. They advertise they will come to you. Was told they don't have enough staff. When you call Corporate to voice your complaint. Your told it will be fixed. Never received a call or message for them again. When you call the Sulphur Springs, Texas location they are so fake with their tone. I still have the rental just hope someone is there when I return it.
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September 2023 by Charles LeBlanc
Very poor selection of cars
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September 2023 by Richard Jette
I secured a rental car yesterday, was told one was available at this location from the agent. I get a call from Enterprise today that they have no cars available at this location. Now I am stuck in a very bad situation where if Enterprise had not lied about availability other plans could have been made.Edit after response:Thanks for the response. I called yesterday to assure there was availability. I was told without a doubt there would be a car available. I understand having a dynamic business model but assuring availability 24 hours before pick-up and not having a single car is very bad business.
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September 2023 by Skeeter Mark
Man the younger guy and younger blond girl that work in here were really funny, we had a great time talking about the jackass episode with the rental car.. ?? These guys are awesome man. It was a good time! Definitely come here if you’re looking to rent a car, laughing makes you live longer. Thanks guys!!!
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August 2023 by Doombringer 33
Employees have no follow-up or follow through and I would say borderline rude. Said they would return call and of course never did. Said car would be washed and clean when I pick it up and of course as you can guess, it was dirty. When I asked about that, they said that's the way it is if I want it.
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May 2023 by Rob Williams
Called to get a rental car for my 78 yr old mother. Confirmed, 45 minute driving my mother to the location, said they called, sorry no cars. Recited the number, my mom confirmed no phone call either. Thanks for nothing
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May 2023 by Allen E Fowler
Is it possible to give Negative stars !The only reasons this post has 1 Star is because you can't no leave them blankThey did not hold up there end of the rental agreementAnd put our Scout Troop in a real logistic nightmare
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May 2023 by Deal_a Pickle82
Worst customer service ever. They can’t even get their phones to work.
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March 2023 by Hillary King
Starter review…. As of today getting a large suv is going well. Due to a car wreck not my fault we are getting an insurance paid car rental. We were promised a Nissan Armada in the morning after it is returned and cleaned. Making this reservation seemed great. I will update my experience tomorrow…..
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January 2023 by Trice Lawrence
Clean, modern, friendly typical car rental venue. Agents were especially helpful and polite. Highly recommended.
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November 2022 by Larry Fletcher
They're always helpful and get me right on my way.
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September 2022 by Layne Sutton
What a great experience to get a new car AND that new car smell!Called, gave insurance info and picked it up.My reason to rent was because of a dog. It was standing in the middle of Hwy 37, at night, on a downhill.Daddy taught me, swerving to miss an animal would cause damage to me or the vehicle. So I let off the accelerator and you can guess the rest.Thanks Dad for teaching me to get enough insurance that will pays off when it's needed.And as you know ALL dogs go to Heaven
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April 2022 by Tori Nannie
Racket. Website says one price. However that type of car will not be available. Sounds like a car dealer with bait and switch.
