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December 2023 by Phillip Bennett
I am writing in regards to an incident that happened on 12/20/2023 around 11:30 in the morning at the Sulphur Springs store in Sulphur Springs, Texas.I went into the store and was greeted by the girl working there and was asked if I was looking for anything in particular and I replied that I was just browsing. After a few minutes I decided to purchase a game which was Assassin's Creed Odyssey for the PS4 and the sticker on the box for Non-Pro Members was 12.99.When proceeding to checkout I was informed that the total cost would be $19 and some change. I questioned the girl why it was $19 when the price on the box was $12.99 and she said "oh I guess they must have had a price increase" and she looked at her screen again and it said $19 and some change. I feel whatever the prices that are being advertised on the walls, boxes and displays in stores should be what the price should be for what is being purchased. If my game is not the correct price on the box then there is no telling what else in the store is not the correct price which is false advertising and misleading to the patrons of the store. Yes, I could have bought the game for $19 but it was about the principle of being misled by what the store advertised that I refused to buy the game.Thanks
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December 2023 by Giovanny Torres
Great people lead to a fun atmosphere.Luke was entertaining and friendly in attending me and answering my questions.
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December 2023 by River Steck
Helpful. Let me shop at 7:52. Most stores close 30 minutes before actual closing time.
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December 2023 by Rose S.
Was told they would not take my system do to specks on my system. Being told because of bugs. It's pretty rude to be told that when the system isn't even a year old and has barely been used and was in a box 95% of the time.
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July 2023 by Morgan Kramer
When you buy used games here, make sure they actually give you the game!!My 7 year old son bought a used game here, when he got home the game was NOT in the case. Aaron the manager is who checked him out. I called the store and requested to talk to Aaron, on the phone Aaron said he would give us a discount for our time wasted. We drove back up to the store to get the original game my son bought that was miasing from the case, and then my son also found another game to buy and have the discount to go towards. But Aaron is not here, and the lady working, Diana Bowen, said she will not give a discount, but that she would call Aaron to verify if he wanted to give the discount. She then said Aaron told her no to the discount.
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May 2023 by christie Elko
Very nice not the selection I was hoping for also the same if not more than walmart
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May 2023 by Raven Johnson
I was here with my son and daughter-in-law. They made purchases and seem to be happy with the store.
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April 2023 by Mr. Who U Witt!!!
One of best environments
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March 2023 by matthew calloway
As far as GameStop's go it is very small. The employee was blunt and uniformed of new releases. Shelves were under stocked and the things that were there were priced outrageously.Go across the street and go to GameXchange instead.
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December 2022 by T. Marshall
Almost always too busy.
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September 2022 by Justin Brown
Employees have gotten less pushy with unwanted preorder offers
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August 2022 by angela calvin
Store was clean and the employees were very knowledgeable! Upon walking in, she gave us a sheet with the up coming new releases and told us about the 5 dollar deposit!
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April 2022 by Upgrayedd Notsure
The employees know nothing about the re2 remake.
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April 2022 by Angel Simmons
Small selection they guy working there didn't know really anything about the products
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March 2022 by Kenneth Biggs
Did not have what I was looking for.
