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March 2024 by Jace Ogden
They keep holding my mail and packages. I have never put a hold on it. They also never answer the phone.
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January 2024 by Rhonda Roberts
Great staff, always willing to help. Love our mail man he does a great job.
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August 2023 by Joshua Moss
Lady at the front desk was horribly rude and a liar. The lady that helped me last time did absolutely everything she could to help and resolve the issue. Lady today even went as far as to tell me if i chased the mail carrier down the they would call the police which is not what i was asking her todo. So be careful who u deal with in sulfursprings.
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July 2023 by Glo
I don't know her name the lady that's work at this location for years really needs to retire very unhelpful, unfriendly and unhappy person.
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March 2023 by Bravo 4
One part terrible logistical systems, one part lazy workers, and one part poor leadership and management.Sprinkle in poor customer service, let stagnate for a few years, and you've got yourself a Sulphur Springs postal service.Use UPS if you have a choice. These government employees are a joke.
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March 2023 by Dequavian Person
They’ve lost my package and have yet to contact me about it nor try’d to locate my package this service is doing a terrible job but what you expect from Sulphur springs postal carrier services.
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December 2022 by Ashley Gillespie
I appreciate my packages being left on my steps in plain sight instead of on my porch or hanging out of my main box gettin wet. Amazing!!
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June 2022 by Trice Lawrence
Clean, modern facility with convenient parking. all postal services, stamps, etc.and friendly, helpful clerks.
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February 2022 by caz kivell
United States post office what can you say they are the best it what they do
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April 2021 by Em
I can't get anyone on the phone. I have lived in the same spot for 4 years, and the mail man consistently loses my mail. I have lost health benefits for a period of time. I have missed correspondence from the IRS. I have had a paycheck delivered to my front door by the neighbor who found it in his mail box! I will be filing a complaint in person since they don't answer the phone.Edit: we must have just had a bad postal worker, because the one we've had for the last few years has been amazing. We couldn't be happier with her. It is still hard to talk to anyone at the post office, but we appreciate all their hard work.
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April 2021 by Finn Swan
Has our house labeled on thier GPS as our neighbor half a mile away. Some of the stuff gone to thier house is sensitive information or expensive items. They brush off any complaints.
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February 2021 by Andie
The delivery drivers are very lazy. “Delivery attempted - Front door/driveway was not accessible”I guess they’re afraid of a little snow. Stop being lazy and delivery peoples packages/mail. Jeez.
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February 2021 by de dil
Never had an issue with the folks at the local office. Every now and again, I might get a piece of other's mail. For a Federal institution, hats off to these local folks.
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October 2020 by Thomas Fisher
I sent a package 18 days ago to be delivered to Dobyns Rods and its being held at the post office. Its saying per request of the customer and I never requested this to happen. Can't get an answer as to why this is going on but this is ridiculous
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May 2020 by Jed Walker
Been in here several times and they’re always very helpful.