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February 2024 by Frankie Salamone
I drive from Red Oak to Sunnyvale whenever I need fence supplies. Always great service at a fair price.
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December 2023 by Paul O'Dea
I know that I am in the minority, but any vendor can be good when a transaction is straightforward. I ordered some finials back in March and mistakenly (my fault) ordered the incorrect size. I know their return policy is 30 days, but I aksed for an exception. I emailed twice and called once. I received absolutely no response. I consider that a very bad business practice. Even if the response was not to my liking, it would have been better than being ignored. If you order from them and you get what you ordered, then you will be satisfied. But beware, it there is any kind of a mistake, prepare not to have your issue resolved.Response to the owner:You neglected to notice in the body of the review that I BOTH EMAILED AND CALLED and received no response. Your response was inadequate. I would have expected something a bit more proactive. Based on this, I have reduced my rating to one star.
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September 2023 by Almagre Mountain
these guys need to work on their communication skills ... I got the stuff i ordered from them ... but I had to call four times to get a receipt and tracking info emailed to me ... they need to follow through when they say they're going to do something. they raised the price on the stuff I bought as well, the prices on their website are not legit, but they made up for it by reducing the shipping costs. I still could have ordered from a place in Ohio and got off a Hamilton cheaper. Their website ordering process is not working. they didn't ship on the day they were going to ship either. I was wondering if I got rooked for a while. Once I got the tracking info I felt a little more reassured that the sale was good; the stuff actually arrived quicker than what they originally told me. Be Patient ... it all worked out in the end.
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July 2023 by Jamal Othman
Beautiful setup, they have everything you need. Great customer service
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July 2023 by CampRobinson Robinson
I normally don’t do public reviews. I feel that good companies attract good people. Everyone was so helpful! Even the regular customers…The great thing is they are very professional. They took time and answer every question I had. I didn’t mind waiting on my order, because I watched how each person was given time and care in loading their items. When it was my turn I received the same time, support, and encouragement on driving a large hail. Great people.
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March 2023 by Raymond Cote
Always very helpful with fencing of all types. Jimmy and his crew know everything about fencing and carry the best materials available. They are the distributor for Country Estate Vinyl fencing, which is superior to all other brands of vinyl fencing. Have also purchased wood fencing and steel fencing in the past. Absolutely a great place to work with!
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November 2022 by Philip
I have worked with Tracy for years and she is always superb in responding and ensuring everything is taken care of. I trust her to tell us what is needed and the best products to use. Great company to work with. Repeat customer for life.
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November 2022 by Phil B
I have worked with Tracy for years and she is always superb in responding and ensuring everything is taken care of. I trust her to tell us what is needed and the best products to use. Great company to work with. Repeat customer for life.
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November 2022 by Blake Norman
Been doing business here for a few years now. Even though it’s over 2 hrs away, it’s worth it. Matt Sieber is absolutely amazing before and after the sale, he is helpful beyond words. This is truly a great place to do business!
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November 2022 by Duncan Price
I use a few different Fence supply companies in the DFW areas but the one thing that sets Fence Supply apart from all others is not the product or the price point but Matthew Sieber! Matt’s knowledge of the product and the process is second to none. He is not only very professional and courteous but goes above and beyond to help us out with any and all questions, taking calls and responding in the evening or weekends. If all sales professionals were half as good as Matt then the world would indeed be a better place. Matt’s response time to questions or quote requests is almost instantaneous and the information provided is always 100% accurate. Looking for a real honest precise information and assistance, give Matt a call!
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October 2022 by C Abrams
I live in Colorado but somehow found Fence Supply Inc on google. I am glad I did, the posts arrived quickly and are excellent quality. Perfect for privacy screens!!!!!
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September 2022 by chris v
Drove 50 mins only to be told they can't honor their online prices. An employee said prices changes all the time and they don't have the manpower to keep accurate prices online.
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August 2022 by Ronald Moss
It was Tracy that helped me and what a friendly, professional person. She should be employed to train customer service personnel.Thank you again Tracy.
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August 2022 by dayward yarbrough
The staff defense supply are very very helpful and very knowledgeable about the items that they sell. Jimmy in particular can answer just about any question that you might have about openers and help with troubleshooting. I'm in there quite often and always walk out happy.I could not think of anything to complain about if I were being forced to. Keep up the good work at fence supply!
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July 2022 by Wade Harrell
I have been doing business with Tracy and Fence Supply Inc for almost 5 years now. We drive a good ways (past several other supply houses I might add) to get supplies here because Tracy always goes above and beyond in getting me what I need. She always double checks my parts order to make sure nothing is forgotten. I would recommend both her and Fence Supply Inc to everyone.
