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March 2024 by Maria Guzman
Yessica is always so helpful! Great customer service and very communicative. Goes over and beyond to help.
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March 2024 by Rich Workman
I called and worked with Anna 3 days before my Auto and Home insurance was set to renew. She helped me find a better policy at a lower price and the entire process was quick and easy. Highly recommend!
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March 2024 by Fidel Moreno
I have never had an Insurance company care so much before like Houston's office has! Wow, talk about one big family, they all make you feel welcomed and are there for you every step of the way! Thank you all... the Moreno family (Wylie Tx)
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March 2024 by Destiny Legates
Anna Johnson was able to help me get set up with a new insurance bundle. She was patient and kind!
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March 2024 by Gabby Warren
Ashley is hands down the best . Love this agency!!
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January 2024 by Benjamin Kannenberg
Houston was able to cut my insurance by about 50%. Customer service has been excellent! Highly recommend to anyone who is tired of their insurance agent they can’t get a hold of.
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January 2024 by Lexy Mosser
The staff is always polite and very informative. I’ve been using StateFarm for years now and I won’t be switching anytime soon.
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November 2023 by René Shaw
Horrible customer service both in quality of service and execution of services. Difficult to contact or decipher what office is trying to convey. Pick a different rep.
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October 2023 by Anne Brooks
Ashley is the best. Very informative and helpful. She knows her job well! I am very confident that if there is ever a challenge she will get the answers and make it right! You Go Girl!!?
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August 2023 by David Peruski
This review though being given a 5 star review did not start out that way. It initially started out as a one star review. Quite honestly there are issues and I am not sure if it is entirely with State Farm Corporate or this agency. Without going into every last detail there have been significant issues. Now when I catch people's ear then I seem to get action but I don't like having to get to that point and that is a concern to me because if I did not catch things then they do not either. They are taking care of me and so this is my reason for ranking them high. I will acknowledge that maybe the world will never be like it was before the pandemic and maybe I am getting to be too much like Otto (see the movie with Tom Hanks). I have been with State Farm for at least 38 years but it has changed over the years and I am not sure if it is for the better. I would like to hope that all will be good but that rests with State Farm. I know I could get cheaper insurance but I guess I felt like I was paying for quality in addition to insurance and was willing to do that. However, if the quality is gone...I am not sure what may keep me at State Farm. As I said at the start of this review they have been working with me and so I am giving them the benefit of the doubt that all will stay good.
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August 2023 by ryan collins
Service was good but the greed is what gets me. Car insurance more than doubled in one year, no claims same now older vehicles that are worth less. Home insurance went up 60% on first renewal. Not even close to competitive. Good service is not worth an extra 3k a year, for the one time a year you need to contact them. They had zero interest in competing with other companies. Thanks for the reply but as you can see my name is not Justin lol guess you only actually read the good reviews:) also I tried to call and nobody cared.
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July 2023 by Carlos J Samaniego
Excellent Insurance. Many thanks to Yessica for her excellent attention and service. My wife and l are very grateful and highly recommend them.
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July 2023 by Carlos Samaniego
Excellent Insurance. Many thanks to Yessica for her excellent attention and service. My wife and l are very grateful and highly recommend them.
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May 2023 by Ms Luv
Highly recommend!! Especially with Ms Ashley Washington she’s amazing, with a great personality. She has been our agent for the past years. She makes things easy for us, very understandable with explaining everything real smooth. She is awesome! We are thankful for her ?
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May 2023 by Madeline Buchanan
Houston and his team are the most caring and friendly people out there!! They always go out of their way to make it a personal relationship and not “just insurance!” Would highly recommend then to anyone!
