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January 2024 by Harpreet Singh
They r by appt u can check in 2 hrs before ur appt need tandem all the way back no overnight parking. Directions from 80 east exit Collins rd turn right. Clay rd. Left. Turn right onto long creek rd. On ur left fedex yard.
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December 2023 by Samuel Asare
Got here 2 hours early already being loaded
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December 2023 by Mike Jabot
Wouldn't have given a star at all Security sucks there's two women inside The one with long hair has a major attitude.Not very friendly with the drivers. They make you sit here while they take their sweet time doing whatever.This is a lousy place to come and pick up at. Make sure you drivers grab your lunch.There is no overnight parking over here. Once you get to a door they'll make you sit for a little bit but they load your pretty quick.Then they make you sit again inside the office while they're tortoiling their thumbs for your paperwork.Stay far away from this place if you can.
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December 2023 by apollo mukuwa
I happened to fine an African American lady on 12/20/2023 @ 1830, she is unprofessional, no customer care, she so arrogant talking with people, brags on them. Imagine she threw away my documents and later asked them then walked away. As a trucker driver, we hustle to make these people at reception earn too. Truckers deserve respect. It seems she is in depression ? and tends to depress others. The bosses concerned take action please.Thank you.
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October 2023 by Curtis Ellis
Nice people. Clean facility. Restroom in shipping and receiving office. Looks like they'll let you stage overnight possibly.Typical cold storage, they are in no hurry. Checked in at 05:00 for 06:00 appointment. Departure 08:15. Not horrible. Middle of the road load.
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October 2023 by GOT A REVIEW
I see no point of bad reviews for this place but, every person is entitle to his/her views and opinions. and, it's normal to daydream, have bad day, or nightmares.This place, from the security, shipping & receiving, Forklift drivers who come to you to open doors and lock your trailer, are polite, informative, and professional.I was just disappointed with my broker who gave me appointment that is not even the opening time.My App was 2230 (10:30pm) The security informed me of the situation, and staged me on the gateside till time. I was 40 minutes early.Finally when it was time, i checked in signed to a door, and got loaded in blink of an eye.As a person who reads reviews before going to places to know what to expect, i was skeptical because of one of the bad reviews as yu can see few of them not ruling in favor of this wonderful place.I raised the trailer demage issue with them and they said that drivers are careless about their equipments,so they will come with trailers that are already damaged expecting other shippers to take responsibility. Because they don't know where it happened from. this place takes pictures before loading your trucks.I have a habit of taking pictures of inside of my trailer every pickup you should do so, for the safety of your equipment.It's known that some drivers are close doors and drive, unless they have some cleaning to do.
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October 2023 by Babi Samuel
This place is a scam. Be aware if not precooled to 20 by the time thy call they will charge u a fee. I saw a guy parked next to me almost in tears bc he was having a hard time cranking his unit but eventually he did and he was still 20 min before his appointment time but since it was not all the way down to 20 they told him to pay or leave. Mind you it's a Friday around 8 pm. So sad. I found out that's what this place have been doing for the longest to a point that a couple of my friends strictly don't pick up from that location at all I understand why
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September 2023 by Michaela Robinson
I got here a day early and was told to come back tomorrow 2 hours before my appointment time. I wasted a day of my life sitting at the truck stop burning reefer fuel which cost me 62 dollars out of my own pocket. Fuel city is a nice truck stop
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September 2023 by Laylan Logistics
No o/n parking. 2 stars for the security lady but the rest 0 stars. This fat lady at the receiving office, I think management should plant some 2 CCTV cameras to help them understand better on what’s going on. This lady will make herself busy doing nothing just moving from one coner to another. I stood there watching her for 20 minutes just to be told go back and come back after 1hr. Surely?? After 1 hr she gave me a door. After docking someone blasted my door with a feast just to get me out and disconnect the red line for him to put a lock. Ridiculous people everywhere.
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August 2023 by S
First time. Arrived @ 800 for 830 pu appr. Got a door right away. Loaded by 945. Out by 1025. Office person is PRO & helpful. Just fill the form @ check in. Highly recommend this facility.
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August 2023 by Irene
Restroom amenities, we arrived early they gave us a door allowing us to sleep.As well, the receiver for this load said they dropped product and rewrapped it. Which doesn’t directly effect driver but depending on location . And if a lumper fee is required, this will become an additional charged.
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August 2023 by Veyron x81
Lazy employees in the check in windows who think they know better than the drivers and anyone else. They look at us drivers like we are here to bother them. When you go to the check in desk they don’t even have enough employees to get the job done. So if you want to be late this facility will surely make that happen for you. Good luck y’all.
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August 2023 by Toby “Ghost” Hunt
The reviews were half right for me. Guards on in to check-in were smooth. My load, however. Short product, so let's load another product that will make up for the short product. Didn't tell me or notify the receiver. Still got a claim for the short product. The pallet extra pallet they sent wasn't even on the bills. Had to sit for 34 hours. To wait on Nestle to respond. If you are short product you are short. There is so much food waste in this industry. This is the second time our of this lineage, and both have had claims for short or over product. I know you can do better. It's a waste of food and driver time when there are errors and time wasted for you guys, too.
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July 2023 by Leonel Olvera
Very easy to check ✔️ in, plenty of space to maneuver, the woman that gave my door to get loaded was very helpful ?
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July 2023 by Google user
Very easy to check ✔️ in, plenty of space to maneuver, the woman that gave my door to get loaded was very helpful ?
