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August 2023 by Jackie Cortez
My mom had fraud to her account of close to 30 thousand in September 2022. We called the bank to close the account and they didn’t till 2 days after. We went in person to get answers on how it could have happened (there was over 75 transactions of different hotels in just 4 days) they even withdrew money from an ATM. And they basically said they couldn’t do anything until I filed a report to the police. So that following day I filed a report and pressed charges. The next day I went to the bank and told them that I have a report. Then they proceeded to tell me that they aren’t reliable for the fraud. AND CLOSED THE CASE.
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March 2023 by Alianna Lozano
Trinity Capital Bank is very clean and easy going. The employees are respectful and patient
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September 2022 by Sandy Wu
This bank provides full services of banking and financing. Each staff will know you by names and treats with the utmost respect. They are great! I'll recommend them to anyone. Lyndie is the best!
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August 2022 by Sherry Fawcett
Trinity Capital Bank of Texas has the best customer service for your banking needs. Everyone is friendly and willing to go out of their way to give you the best service possible. Highly recommend banking with Trinity Capital Bank of Texas!
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August 2022 by Scott Taylor
Devon was super professional.He more than helped me along to opening a checking accountThank you so much and I look forward to doing business with you
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April 2022 by Buddy Finnie
Great bank with top notch customer service!
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February 2022 by Clint C
Don't bother. Bank was DEAD, no customers anywhere. Asked for a notary, she "could" but she won't. Customer service insight...when you have the opportunity to dazzle a potential customer that walked into your establishment (they're physically in your building when not ONE other customer was even on site) take the opportunity to make nice, make a good impression, that's how you grow a business.Wait! Maybe you have all the customers you want, you don't need anymore, put a sign out that says we don't need any new customers.All the money you spend on Marketing, to get the chance to sign a new client but when one walks in.... you blew it. ?♀️
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October 2021 by Makayla Porter
The team at Trinity Capital Bank in Sunnyvale is awesome! They are friendly and professional. The service there is the best. A great home town bank with all the bells and whistles of a larger institution. I definitely recommend them.
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December 2019 by Laura Baker Beard
Trinity Capital provides highly professional, efficient service, with ease of interaction and personal touches. They know their clients personally and show that they care.
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February 2019 by Connie Taylor
They harass the wrong people by phone before gettting their records straight, before calling the wrong number on a different time zone. I am not Shaun Phillips nor do I know this person. Quit calling me.
