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February 2024 by Sonya Harris
The owner of U-Haul was very pleasant, attentive, and easy to work with no problem with extending my days when it came to it it was just a good experience.
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November 2023 by Killeen Nguyen
I just wanted to say that this location took care of my sister and myself! Both U-haul reps working on Sunday were amazing! LaPatra was sweet and kind and Chandler was the real MVP! Had an issue with our reservation that was implemented by another location and my sister and I had to pick the truck and trailer from the Sunnyvale location and something ended up messed up with our drop off due to having an out of town drop off. Chandler went above and beyond to help us get exactly what we needed! I and so grateful for Chandlers help, he made all of this easy! I even had to call back today and Chandler was willing to hear me out and solve another issue I had today! I will be using this location again as they are extremely helpful and have amazing customer service!
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November 2023 by Sydney Okenye
Super friendly and understanding employees
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October 2023 by Brandon Fillman
Great service. Older gentleman guy was fast and very helpful.
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September 2023 by Gage Allen
Idk what this place even does besides sell antiques this is not a uhual or anything close except maybe a drop off, no walk ins, no employees in sight at 2pm on a Tuesday and no one answers the phone, go somewhere else
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September 2023 by Wood Thorpe
Great customer service
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July 2023 by C Guzman
Both representatives were courteous and helpful! Made transaction incredibly smooth. The female representative at the counter explained everything thoroughly. The hispanic that handles the equipment, did an excellent job! Overall, a pleasant experience.
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April 2023 by Joan
They had what I needed and were very friendly
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February 2023 by Bravo 1969
I was scheduled to drop off my rental at another location 14 miles away, but weather conditions & fact this location is only 7 miles away from me was better. The staff at this location was kind to allow me to drop off there after hours. Much Appreciated! This is the first location I personally will use, always.
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December 2022 by Bob Barnett
Lots of possible treasures to be found in this collection of dealers
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November 2022 by Anthony B
They gave me the gate code so I can return it after they close, I returned it, but there was no way out, the gate wouldn't open back up and I was literally stuck in the parking lot in the middle of the night, my only option was to climb the dangerous fence to open the gate back up with the code, I told them the story the next day and the guy I told didn't seem to care?♂️
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November 2022 by The plaid dad
We had a great experience renting from this location.
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November 2022 by Travis Woods
They were quick and friendlyHelped us out
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October 2022 by Charles Hill
Charles has a great attitude
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September 2022 by Maria Flores
Very disappointed!! We always use this company to move and never have issues as we always pick up and drop off our rental truck with no issues. Except this time. We created a reservation and picked it up every was fine up until we went back to return the equipment only to find out the place was closed. We picked up the rental truck at 4:00 and the place closed at 4:30pm, there was no instructions on where to leave it. All the gates had lots on them, we call every number we could find on their website. We were on hold for more than an hour and was unable to get a hold of anyone. End it up taking the rental truck home with us. We took videos and pictures of the time we were there to drop it off. Very disappointed
