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January 2024 by A Rico
They care nothing about your pet. It's all about money with this place.
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October 2023 by Sirc Leahcim
Thank you all for your your kindness and compassion for my dog Cricket and I.
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July 2023 by Minly L.
Came in for a quick check up for my husky Sunshine. The staff at VCA was super friendly and patient with her, as she is a husky so can be very dramatic and vocal. Though she was curious and scared at first, she was still super friendly, had lots of energy, and very happy with the staff (even though they did bribe her with treats)
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March 2023 by Dianne Butler
I have been using Dr. Nightengale from vca for over 20 yr. with all my cats & dog, and personally I feel like he is the best. He really loves animals, he is through & explains things well. I wouldn't go anywhere else.
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March 2023 by Dan Scarborough
be prepared to spend $153.45 for a dog rabies shot. and dumb me took two !! and i guess the $20.00 off first visit promo was a secret ....what a disappointing and expensive experence!!!!!!..... i have to say this was one of those SUPER BAD experiences that you never never forget.. ever
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January 2023 by Charmayne Hightower
I've been going to this location for twenty years. They have always taken good care of my dogs. My first dog past away 12/25/20. They treated her with such loving care during this time. When I went to the office to break the news to them they were heartbroken ?they knew her since she was a puppy until her senior years. My second dog is sweet super super hyper. When I board him Anthony aka Dog Whisperer. He forgets about me ?and goes with Anthony. Their staff is so nice and caring about pet. I would not take my animals anywhere else. They sent me via text my fur baby Christmas ? photo ❤️VCA Beltline East Animal HospitalYou guys rock ?????
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January 2023 by Carrie Esch
I have been going to VCA Beltline for over 20 years (even before it was part of VCA). They have helped me through the loss of 3 dogs and now care for my Chihuahua and Corgi. The reason I cannot give them a 5 star rating is because they have quit accepting walk-ins for illnesses. Three times in the last two years, I have been turned away because there was no appointment available even though my dog had an ear infection. Once we took him there on a Saturday with a bloody ear from all the scratching and they sent us away saying there were no appointments until the next Wednesday!I trust them to provide excellent care for my pets, but I can't understand turning away a sick animal so callously. The philosophy of the clinic seems to have changed for caring for animals to making money. Their hours have shrunk and their prices have almost become unaffordable. If I didn't trust Dr. Nightingale so much, I would not go there.Also, even though she is very sweet and tries to be helpful, there is one receptionist who cannot operate the computer, printer, or phone . I think she is great and she has been there a long time, but she just can't handle her job.
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December 2022 by jennifer powell
To start off I had been taking my pup here since I first got her @ 8 wks no problems at all up until I decided to get her spayed a week before her 2nd birthday where she passed the next day after her spay….I trusted them with her since I had been going for so long… I trusted the treatment plan that they had for her to be transferred to their main hospital to fix the problem sadly little did I know her time was winding down then I got the worst news ever that she was gone…I still can’t forgive myself for even taking her there to have the procedure done..beautiful, healthy pup with no health issues gone just like that..I’ll never get over it so I wouldn’t recommend the clinic overall
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August 2022 by Carri H.
If I could give this place negative stars I would. Horrible place, incompetent vets (if that's what you want to call them) and ridiculous management. I only went here because my normal vet closed and no o e else was excepting new dogs. My sweet dog would still be alive if it' wasn't for these morons. I am just now able to talk about this after 2 years. I should of listened to my instincts and not gone through with a dental on a 15 year old dog. Everyone except the vet told me not too.but I listened to the vets. They made her wait all day for the dental? Why did I have to bring her I. By 8 if they were going to cater to everyone else's dogs Snd start my baby at 4:00. I know she was scared and stressed and not able to eat or drink. When I picked her up at 8:00 that night she sounded so crackily like she aspirated. These idiots pulled 19 teeth on a 15 year old dog. Stop the procedure! My baby was in distress. They cleared her to go home even though she was so crackily. Overnight she became short of breath. I took her back the next morning and she continued to get worse until she coded in the doggie icu a day later and died. Didn't get s phone call or anything from this place. I confronted management about the incompetency and this so called manager tried to blow it all off as no big deal. Avoid this place. Horrible
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August 2022 by Candy Brackey
First time going to a vet and this place was amazing. So recommend this vet to everyone.
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May 2022 by Laura G.
They will not tell you ahead of time what procedures they are going to do and how much it will cost. For example shining a light on kitties fur should not cost an extra $46. And then they automatically assume that you are going to come back for three weeks for a shampoo and dip without asking me. Then they present the bill. It was ridiculous. I can shampoo a cat all by myself without paying them another $20. I think they call this micromanaging and the company is requiring the veterinarian to do this. Other veterinarians don't do it this way they keep in mind that you don't want to spend every last dime you have.
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April 2022 by Sylvie Annette
Dr. Guevara and Dr. Hardiman are the absolute best. My sweet pup who lived to be 17 loved Dr. Hardiman so much and he was so great with him. My cat loves Dr. Guevara. Both have always been so thorough in their exams and give the best information. The girls at the front desk are all amazing! We love VCA Belt Line!
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March 2022 by Aisha A.
I would give this place 0 stars if I could. I suddenly encountered my cat passing away yesterday. I rushed him to BluePearl Animal Hospital, calling ahead of time to tell them I thought my cat was dying. BluePearl did not have a vet on staff and told me to go to this VCA location. I called this VCA location and informed them that I think my cat has passed but I need to check his vitals (ie is his heart beating and is he breathing). The ignorant, callous old lady who works the front desk told me they could not check my cat's vitals. I begged, saying I think he's dead but need to know for sure (at this point my cat's eyes were rolled back and blood was gushing from his mouth and nose). She told me her hands were tied and could not check my cats vitals. I was already at VCA by this point and rushed my cat into the lobby, only for this same old lady to shake her head at me and tell my mother she needs to calm down (again, our cat was gushing blood out of his nose and mouth - why the heck would I be calm). 2 vet techs heard the commotion and were nice enough to come out, check our cat's heart beat and tell us he had passed (that's all we wanted to know). If you care for your pets and want compassionate care, this is not the place to go. I hope this business shuts down for its neglect (telling me you cannot check a cat's heart beat because you're "all booked for the day"). The old lady deserves to be fired and never work with animals again. She had the audacity to tell me to calm down and drive to Rowlett with a bleeding, dying cat (20 minute drive away) because she could not check his heart beat. Thank God for the 2 amazing vet techs that came out and helped give us closure. You 2 were our saving grace.
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March 2022 by Dominique Pendleton
Dr Nightengale is the absolute best! He truly listens and cares about our furry family members. I never feel rushed. He takes his time and makes sure every question gets answered. My dogs all love him! Thank you Dr Nightengale!!
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February 2022 by Kat Miller
I use to work her long time ago. many of them I've worked with at other clinics. one of the best staff ever. ever!
