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June 2025 by Yvonne Greenbauer
CSR Samantha provided outstanding service with a smile when I returned a pair if shoes today that I had bought inkine. I live DSW
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June 2025 by Herb Ganz
Always a good pair to discover
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June 2025 by Jennifer Cephus
The diversity of the styles they carry have gone down a bit in my opinion.
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June 2025 by Jennifer Witherspoon
Let me start off by saying the beginning of the summer at DSW is not great.. Such a weird shift because everything seemed very picked through and the beautiful colorful shoes in the spring time we’re almost nonexistent, so it made what I was looking for more difficult.. Which was a white dressy sandal with flowers that my dog so nicely chewed up… I was shopping for a replacement. I was helped by a gentleman named ELADIO. It’s been a long time since somebody has gone above and beyond looking for anything for me. It would be an understatement to say he looked hard. He poured through Clearance racks, looking for the one pair that it showed in their system. I had given up and walked away when I was able to locate one of them misplaced, and he then returned and went aisle aisle, and was able to find it stuck in another box. I cannot even begin to tell you how much gratitude I have because of the time, patience and understanding he showed all for a sandal. This is the reason to post a review..THANK YOU ELADIO
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May 2025 by Misha
Not a lot of men’s variety.
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May 2025 by Deborah Penn
Bought shoes
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July 2024 by Elizabeth Pacho
I usually shop online for everything but I like to stop in occasionally to buy shoes in person, quickly and to support brick and mortar stores vs Amazon. Today was my first trip to DSW with a baby. I had my stroller but left in vehicle because i had hopped they would have baskets but they didn’t. The cashier Etelle (wrong spelling I’m sure) was not friendly at all. I asked if I could use a discount code on my phone, she scanned it and didn’t even tell me it didn’t apply. I asked oh did it not take 20% off and she then went on to explain it probably is the brands- which I even brought up before scanning. What is frustrating is I asked about the code, she didn’t give feedback that it didn’t apply. I had to ask. She just had bad customer service. When I asked if they had shopping bags (carrying a 25lb baby on my hip) she pretentiously says, “we’re bag less”. Not that I’d usually care, but “sorry we’re bag less OR oh no I’m sorry, do you need help out?” It was just a bad customer service experience. I’d say I’m not coming back but the turnover rate at this store is so high, I doubt I’ll see her again. This just pushes me back to shopping online anyway.
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July 2024 by Edna Stalik
Lots to choose from. Prices are not bad and I like their sales and specials.
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June 2024 by Nikki
They have a lot to select from, and employees are very nice
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May 2024 by Y.H.
I was looking for some heels for graduation, but was having no luck finding any before I visited DSW. I was so excited to see they carry wide sizes in a lot of their shoes. Definitely recommend if you have wide feet. The prices are also very reasonable.
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April 2024 by Meloney Funk
Found the shoes I needed
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April 2024 by Shweta Kadkol
Nice shoes but associates punts questions on each other . Falsely lure with offers but are always out of stuff . Won’t compensate for it with any discounts . I was unpleased with how uncooperative they were
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March 2024 by Beth R.
Expansive collection where I can. Early always find what I'm looking for! Usually leave with more that I came for! This Austin location seems to be a larger store than some of the others I've been in.
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February 2024 by Jessica Oliver
Two thumbs up
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February 2024 by Chuck Lowe
Love my new Sketchers.
