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February 2024 by Jose Aviles
Amazing customer service!
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January 2024 by Matt Sein
Tight-?
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September 2023 by Samuel Perez
Horrible attitude. Save your time and just purchase online (you’ll also get a better price).
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June 2023 by Jacob Roos
OWNER DOES NOT HONOR ONLINE DISCOUNTS. Rejected my order after advertising the discount. Dishonest and unethical business practices by the owner, David Brawner. Paid for products online, drove across town, and was met with false advertising.
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June 2023 by Kristen Hudgens
Won’t honor GNC online pricing. Doesn’t honor GNC promotions. Won’t sell a box of a product - rather 12 individual items. It’s sold as a box online…. Greedy.
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May 2023 by Kendra R
Great experience at this location! Rafael was very kind and knowledgeable with the products he recommended to me after I went in for an exchange.
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January 2023 by Thomas Malpass
Great store! Lots of knowledgeable workers to get you what you want!
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September 2022 by Kelly Stadler
Should have read reviews. There are other, better rated GNC stores to visit close by with nicer employees that don’t rip you off.
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July 2022 by Sun Sol
Visit this place yesterday to purchase a nutrition powder, the attending person there is distracted. When I paid him, he refused to give me my change back. He argue that he already had given it to me. When he never did. Even the receive was not given until ask a couple times. I feel cheated over the change that was due.
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December 2021 by Nick Wolfe
This is my favorite and 'Go-To' GNC in the entire Austin area. There are many other GNCs but this one is mine :p. This GNC is a DAS Labs / Bucked Up Retailer and that's a big draw for Me as well as their plentiful selection given that size of the store and with that aggressive strain on the supply chain within the supplement industry at the moment! The location is great as well as it's near many Gyms in that area as well as close to Supermarkets and Restaurants which is another draw for Me to always shop at this GNC!
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December 2021 by Indy Brown
I never write reviews but I really want the owner of this location to know how horrible he is. I’ve had a negative experience at this location before (I overheard him talking to another customer about how he can’t believe some women have abortions???) and I have avoided coming back ever since but I was in the area and needed to return a product I purchased online. He made a huge deal because his franchise would lose money from an online return. He then tells me he needs to have a physical copy of the receipt for “his records.” I had the original confirmation email with the order number and offered to forward the email to him but he became incredibly rude and insisted I go home to get the invoice but he said I “probably threw it away.” After a few minutes of arguing with him I ended up taking my stuff and leaving. He was obviously just trying to make things difficult for me so he wouldn’t lose money. I hate sounding like a Karen but I’ll definitely not be coming back to this location or any other one that he owns.
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December 2021 by Laura B.
I never write reviews but I really want the owner of this location to know how horrible he is. I've had a negative experience at this location before (I overheard him talking to another customer about how he can't believe some women have abortions???) and I have avoided coming back ever since but I was in the area and needed to return a product I purchased online. He made a huge deal because his franchise would lose money from an online return. He then tells me he needs to have a physical copy of the receipt for "his records." I had the original confirmation email with the order number and offered to forward the email to him but he became incredibly rude and insisted I go home to get the invoice but he said I "probably threw it away." After a few minutes of arguing with him I ended up taking my stuff and leaving. He was obviously just trying to make things difficult for me so he wouldn't lose money. I hate sounding like a Karen but I'll definitely not be coming back to this location or any other one that he owns.
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October 2021 by Griffin D.
Aweful customer service! They say the open at 9 and I was here waiting for almost an hour for an employee to arrive
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April 2021 by Brian Lozano
I tried a pre-workout for the first time and I didn’t like the results of it. I simply went back asking for a return (which was implied during the initial sale that I could). The sales rep got offended by my return of the pre-workout then offer me only an exchange.As I was browsing for something to exchange, the sales rep was being condescending about my knowledge of the protein powder that I take.Then I mentioned I’ve been using this protein powder since my ex partner recommended it to me. He’s a health expert. The owner got all weirded out by that... I got some homophobic vibes for this place.
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March 2021 by dennis l lanning
had products I wanted. website refused to let me get 2 with free shipping instead defaulting to 1 and adding $10 shopping fee. this has happened before and seems like a scam.
